Lifecycle Marketing Account Manager

About This Opportunity

We are representing a confidential creative performance marketing agency seeking a Lifecycle Marketing Account Manager to develop and execute lifecycle marketing strategies for direct-to-consumer e-commerce clients. In this role, you'll drive strategy and execution of world-class lifecycle marketing programs using email, SMS, loyalty, and subscription channels to maximize customer engagement and revenue throughout the customer journey.

You'll serve as the primary point of contact for multiple client relationships, managing everything from monthly content calendars and campaign execution to performance analysis and strategic optimization. This position requires someone who understands DTC business models and can confidently grow e-commerce businesses while increasing customer lifetime value.

Responsibilities

• Own multiple client relationships as the main point of contact
• Report regularly on deliverable production, performance, and planning with clients
• Manage deliverables from conception to completion, including building monthly content calendars, creating deliverable strategies, briefing creative teams, and defining sending strategy
• Conduct A/B tests, implement learnings, and optimize automated customer journeys
• Build campaigns, create segments, and schedule sends across email and SMS channels
• Outline strategy that supports graphic designers and copywriters in building high-performing deliverables
• Communicate clearly and proactively with internal team members and external clients to drive account improvements
• Monitor account performance and provide consistent status and strategy updates to drive growth per business objectives and KPIs
• Collaborate with lifecycle marketing, paid media, and creative teams to ensure deadlines are met
• Step in across client accounts as needed, including briefing, building email templates, setting up segments, troubleshooting ESPs, and QA
• Manage timelines and track progress within project management software
• Monitor industry trends and lead experimentation with new channels and tactics

What We're Looking For

• Bachelor's degree
• 2+ years of experience in Klaviyo and managing lifecycle programs
• Previous agency or brand experience
• Deep familiarity with direct-to-consumer business models and e-commerce growth strategies
• Expertise developing and coordinating channels like email, SMS, loyalty, and subscription
• Ability to track and analyze performance and refine campaigns to improve results
• Strong attention to detail and excellent project management skills
• Effective communication skills and a positive attitude
• Experience working collaboratively with cross-functional teams and delivering projects for clients
• Comfort working across multiple stakeholders including directors, specialists, designers, copywriters, and clients

How We Work With You

When you apply through Get A Job.ai, our talent team will review your background and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. Please do not contact the client directly—all communication and coordination will flow through our recruiting team to ensure the best experience for everyone involved.

Pay

Pay via Get A Job.ai: $80,000 – $90,000 per year

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices and provides equal employment opportunity to all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.