IT Administrator / (Senior) IT Administrator

About This Opportunity

Our talent team at Get A Job.ai is representing a confidential autonomous systems software company seeking a hands-on IT Administrator or Senior IT Administrator to take ownership of their IT environment in Munich while supporting international teams.

This is a highly practical role for someone who enjoys solving technical problems, administering systems, supporting users, and continuously improving IT infrastructure. You'll work across Linux and macOS endpoints, identity and access management, cloud services, networks, security tooling, and on-premises infrastructure.

You'll serve as a key point of contact for IT topics in the Munich office and collaborate closely with Engineering, DevOps, HR, and other business functions. In addition to core IT responsibilities, you'll have the opportunity to develop your knowledge of Information Security and compliance, including ISO 27001 and TISAX. Previous compliance experience is welcome but not required—our client seeks someone interested in learning and growing in this area.

This role is located in Munich and requires authorization to work in Germany.

Responsibilities

Hands-on IT Administration

• Own and manage day-to-day operation of cloud and on-premises IT environments
• Administer and support Linux and macOS endpoints throughout their lifecycle
• Manage MDM, IAM, user accounts, permissions, SSO, and MFA
• Administer cloud-based email, collaboration, and file-storage services
• Manage employee access across internal systems and business applications
• Configure, maintain, and troubleshoot wired and wireless networks
• Manage VPN solutions, network segmentation, policies, and access rules
• Administer and maintain on-premises and cloud-based servers
• Manage endpoint security solutions, including EDR/antivirus, patching, encryption, and security policies
• Implement and maintain integrations between different IT systems
• Automate repetitive IT administration tasks wherever possible
• Monitor systems and proactively identify and resolve issues before they impact users

IT Support & Service Delivery

• Serve as primary point of contact for IT support in the Munich office and provide remote support to colleagues in other locations
• Troubleshoot hardware, software, endpoint, network, account, and access issues
• Manage IT support requests and ensure efficient resolution
• Set up laptops, accounts, permissions, and required applications for new employees
• Execute IT onboarding and offboarding for employees and contractors
• Manage IT hardware inventory and device lifecycle
• Maintain clear and useful technical documentation
• Create a reliable and user-friendly IT environment where employees can work effectively with minimal friction

IT Security & Compliance

• Support implementation and maintenance of technical security controls
• Help maintain IT documentation, policies, procedures, asset inventories, and access records
• Support evidence collection and technical preparation for ISO 27001 and TISAX audits
• Work with internal and external stakeholders on Information Security topics
• Support vulnerability management, patching, backups, disaster recovery, and security incident readiness
• Help investigate and resolve IT security incidents
• Gradually develop knowledge of ISMS and security/compliance requirements
• Contribute ideas for improving security and resilience of the IT environment

Collaboration & Continuous Improvement

• Work closely with Engineering and DevOps on infrastructure, access, networking, and security topics
• Support business applications used by HR, Sales, Finance, Legal, and other teams
• Work with IT vendors and service providers when required
• Evaluate new technologies and recommend improvements to the IT environment
• Support secure adoption of AI tools and emerging technologies
• Identify opportunities for automation, standardization, and simplification

What We're Looking For

Required Qualifications

• Several years of hands-on experience as an IT Administrator, System Administrator, IT Engineer, or similar role
• Strong hands-on experience administering Linux and/or macOS environments, with willingness to become proficient across both
• Experience with endpoint and device management, including MDM, centralized patching, encryption, and security policies
• Experience with IAM, SSO, and MFA
• Experience administering cloud-based productivity and collaboration platforms such as Google Workspace or Microsoft 365
• Solid networking knowledge, including TCP/IP, DNS, DHCP, routing, Wi-Fi, VPNs, VLANs, and firewalls
• Experience administering servers and working with on-premises infrastructure
• Understanding of endpoint security, backups, monitoring, and logging
• Basic scripting or automation skills using Bash, PowerShell, Python, or similar technologies
• Practical troubleshooting mindset and willingness to investigate problems independently
• Comfortable supporting users directly—from simple endpoint issues to more complex infrastructure problems
• Ability to document technical processes clearly
• Fluent English and German language skills (C1 level)

Personal Attributes

• Enjoy being hands-on and solving technical problems yourself
• Take ownership instead of simply escalating issues
• Comfortable working independently while knowing when to ask for help
• Enjoy working with highly technical software engineers and learning from subject-matter experts
• Curious about new technologies and continuously develop your skills
• Want to broaden your experience beyond traditional IT administration into Information Security, ISO 27001, and TISAX

Nice to Have

• Experience with JumpCloud or similar MDM/IAM platforms
• Experience with Google Workspace administration
• Experience with AWS services such as EC2, EBS, IAM, or RDS
• Experience with EDR, vulnerability management, monitoring, or logging solutions
• Experience supporting developer or engineering environments
• Familiarity with CI/CD infrastructure and version-control systems
• Previous exposure to ISO 27001, TISAX, ISMS, or security audits
• IT or security certifications such as CompTIA, ITIL, CCNA, or similar
• Interest or experience in AI/LLM technologies and their secure use within an enterprise environment

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your profile and schedule an initial screening conversation. If there's a strong mutual fit, we'll submit your candidacy to our client for consideration. We manage the coordination between you and the hiring organization throughout the interview process.

Please apply exclusively through Get A Job.ai—direct contact with the client is not part of this process.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Employment Opportunity

Get A Job.ai is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.