Escrow Support Specialist – Kickoff

Osn seeks a dedicated Escrow Support Specialist - Kickoff to join its team in Duluth, GA, in a full-time capacity. This position focuses on launching new escrow files smoothly while supporting seamless transaction starts for all involved parties.

Role Overview

As the Escrow Support Specialist - Kickoff at Osn in Duluth, GA, you will handle the initial stages of escrow files, ensuring accurate setup and timely coordination from the outset. This full-time role demands precision in managing opening documentation and clear communication among stakeholders to establish a solid foundation for every transaction. You will work onsite to facilitate efficient kickoff processes, contributing to reliable support services that help move deals forward without unnecessary delays.

Key Responsibilities

• Initiate new escrow files by collecting required opening paperwork, verifying details, and entering accurate data into tracking systems.
• Coordinate with buyers, sellers, agents, and lenders during the kickoff phase to confirm instructions and gather missing information promptly.
• Prepare and distribute initial escrow packages, including preliminary statements and acknowledgment forms, in line with standard protocols.
• Monitor early-stage deadlines, follow up on outstanding items, and escalate issues related to incomplete submissions or compliance gaps.
• Maintain organized digital and physical records for newly opened files while supporting the broader escrow team with routine administrative tasks.
• Update stakeholders on kickoff status and resolve basic inquiries to keep the process on track from day one.

Qualifications

• Proven experience in escrow support, title services, real estate administration, or a comparable detail-oriented role.
• Strong organizational skills with the ability to manage multiple file openings simultaneously under time pressure.
• Excellent written and verbal communication skills for interacting professionally with clients, partners, and internal staff.
• Proficiency in common office software and escrow management platforms, plus comfort learning new systems quickly.
• High attention to detail and a methodical approach to reviewing documents for accuracy and completeness.
• Familiarity with basic escrow principles, real estate terminology, and confidentiality standards is preferred.
• Ability to work effectively onsite in Duluth, GA as a full-time Escrow Support Specialist - Kickoff.

Working at Osn

Osn is hiring for this role and offers a supportive team environment where dedicated professionals can grow their expertise in escrow support while collaborating closely with colleagues to deliver consistent results.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.