Customer Service – Self Storage Manager

Join Public Storage as a Customer Service - Self Storage Manager in York, PA. In this full-time role, you'll lead daily facility operations while delivering outstanding service to our customers at our York, Pennsylvania location.

About This Position

This Customer Service - Self Storage Manager position offers the opportunity to manage a Public Storage facility in York, PA. You'll be responsible for creating an exceptional customer experience while ensuring all operations run smoothly. Your role is crucial to maintaining our reputation as a trusted self-storage provider in the York area.

Day-to-Day Responsibilities

• Welcome customers and guide them through rental options and available storage units
• Execute rental agreements and manage customer accounts
• Process rent payments and maintain accurate financial records
• Inspect the facility regularly and coordinate necessary maintenance
• Ensure the storage facility meets cleanliness and security standards
• Resolve customer inquiries and concerns with professionalism
• Monitor facility security, access systems, and customer compliance with policies

What We're Looking For

• High school diploma or GED
• Customer service experience in a retail or service-oriented environment
• Comfort handling cash transactions and balancing accounts
• Proficiency with computers and point-of-sale systems
• Physical ability to walk the facility and perform basic inspections
• Excellent communication and interpersonal abilities
• Dependability, punctuality, and professional work ethic

Why Join Public Storage

Public Storage is the nation's premier self-storage company. We invest in our team members by providing stable employment, professional development opportunities, and a workplace culture that values hard work and customer focus. As a Self Storage Manager with Public Storage, you'll join an established organization with deep roots in the industry and pathways for career advancement.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.