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Experienced Customer Service Security Officer

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  • Company: Securitas Security Services USA, Inc.
  • Location: Scottsdale, Maricopa County
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Securitas Security Services Usa, Inc. at a glance

securitassecurityservicesusa.com

SEC filings mentioning "Securitas Security Services USA, Inc.": 42search EDGAR

Federal funding recipient: largest known award $59.9M from the Department of Health and Human Services (started Jun 1, 2007) — via USAspending.gov

Protective guard services

OSHA safety record: 20 confirmed violations across 7 inspections — via OSHA Establishment Search

Securitas Security Services USA, Inc. (securitassecurityservicesusa.com) provides contract security staffing across the U.S. Recent coverage includes expansion hiring for high-performance data center sites and a VP appointment for talent recruitment strategy.

Securitas Security Services USA, Inc. is seeking an Experienced Customer Service Security Officer for a full-time position in Scottsdale, Maricopa County. This is an excellent opportunity to join the world's largest private security organization and contribute to client safety and satisfaction.

About the Role

As an Experienced Customer Service Security Officer, you will serve in a full-time role providing professional security services while maintaining exceptional customer interactions. Working in Scottsdale, Maricopa County, you'll protect people, assets, and facilities while delivering the high-level service our clients expect from a trusted security partner.

What You'll Do

  • Monitor facilities and grounds to prevent theft, vandalism, and unauthorized access
  • Conduct regular patrols and maintain detailed incident reports
  • Respond promptly to alarms, emergencies, and customer requests
  • Interact professionally with clients, staff, and the public
  • Maintain security equipment and communicate system status to management
  • Follow all company protocols and security procedures

What We're Looking For

  • Proven experience as a Security Officer or similar role
  • Strong communication and interpersonal skills
  • Ability to work independently and follow instructions
  • Physical capability to perform patrol duties and respond to incidents
  • Professional appearance and demeanor
  • Reliable transportation and valid driver's license
  • Ability to work flexible schedules, including evenings and weekends

Compensation & Employment Details

This is a full-time position with a competitive wage range of $18.00–$20.00 per hour, based on qualifications and experience.

About Securitas Security Services USA, Inc.

As a global security leader with operations spanning 45+ countries and more than 350,000 security professionals, Securitas Security Services USA, Inc. is committed to providing world-class security solutions and developing our workforce through comprehensive training and career advancement opportunities.

How to Apply

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What people say about Securitas Security Services Usa, Inc.

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Scottsdale, Maricopa County

Weather right now in Scottsdale, Maricopa County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Role is on-site in Scottsdale, Maricopa County, Arizona. Arizona is a Southwestern U.S. state that borders California, Nevada, Utah, New Mexico, and Mexico; Phoenix is the capital and largest city (Wikipedia).

Arizona is a landlocked state in the Southwestern United States, sharing the Four Corners region with Colorado, New Mexico, and Utah. It also borders Nevada to the northwest and California to the west, and shares an international border with the Mexican states of Sonora and Baja California to the south and southwest. Its capital and largest city is Phoenix, which is the most populous state capital

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 215,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Home prices in Arizona (year over year): +2.3%via FRED

Median household income in Maricopa County: $85,518via US Census ACS / Data USA

Most recent FEMA-declared disaster in Maricopa County: Boulder View Fire (Fire), Jun 2024 — via FEMA

Average commute time in Maricopa County: 26 minvia US Census ACS / Data USA

Most common commute in Maricopa County: Drove Alone (65%) — via US Census ACS / Data USA

Households with home internet in Maricopa County: 93%via US Census ACS / Data USA

Nearby history: Our Lady of Perpetual Help Mission Church, listed 2018 (297m away) — via National Register of Historic Places

Typical climate: average high 84°F / low 59°F year-round (summers around 103°F, winters around 43°F) — via NOAA 1991-2020 Normals

Walkability: Most walkable (19.8/20) — via EPA National Walkability Index

Typical rent nearby: $1,583/mo (1BR) · $1,839/mo (2BR) — via HUD Fair Market Rents

  • Elevation 388m (1,273 ft)

Source: Wikipedia (state)

Build the skills for this role

  • Customer-facing de-escalation and clear verbal communication
  • Post orders, access control, and accurate incident reporting
  • Situational awareness and radio/phone coordination
  • Reliability on fixed or rotating on-site shifts

  • Walk through a time you balanced security rules with good customer service
  • Explain how you document incidents and escalate per procedure
  • Describe handling an upset visitor or denied-access situation calmly
  • Confirm availability for on-site Scottsdale shifts and prior guard experience

Strong fit if you have prior security or high-volume customer service experience, stay composed under pressure, and prefer structured on-site posts over remote work. Thin public data on pay and formal career ladders—ask recruiters about site type, shift, and training.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Experienced Customer Service Security Officer
  • Employer Securitas Security Services Usa, Inc.
  • Location Scottsdale, Maricopa County
  • Type Full Time
  • Posted July 3, 2026
  • Apply by 2026-08-08
  • Country context US
  • Overview Full original description on this page (289 words; rewritten for clarity, not a teaser paste)

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Employer website

securitassecurityservicesusa.com

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Experienced Customer Service Security Officer Securitas Security Services USA, Inc.