Cloud Native Senior Architect (Portworx)

About This Opportunity

Our talent team is representing a confidential enterprise technology organization that is scaling its cloud-native service delivery across EMEA. We are seeking an experienced Cloud Native Senior Architect to support the deployment and ongoing operations of Kubernetes-based storage and data protection solutions for a growing base of enterprise customers in the UK and across EMEA.

This is a remote, UK-based role with travel to customer sites across EMEA (approximately 30% or more as needed). You will be the primary hands-on technical resource embedded with customers and delivery teams, supporting everything from design workshops and deployment through day-2 operations and break/fix support. You will work closely with Delivery Architects, Solution Architects, Project Managers, and certified delivery partners to ensure customers achieve maximum value from their cloud-native infrastructure investments.

This is a proactive, customer-facing, problem-solving role for someone comfortable working directly in customer production Kubernetes environments, mastering containerization and DevOps practices, and troubleshooting complex, mission-critical infrastructure under pressure.

Responsibilities

Design and Architecture Support

• Partner with delivery and solution architects to support design workshops, gathering customer technical requirements and documenting existing technical environments
• Identify key customer integration points with Kubernetes, storage, and backup solutions
• Assist in documenting design decisions, including storage and backup workflows, high availability and disaster recovery configurations, scalability plans, and networking and security considerations
• Understand customers' technical needs related to their cloud-native Kubernetes deployments and translate them into actionable implementation plans

Deployment and Operations

• Design, install, configure, and maintain Kubernetes clusters and container-native storage solutions using best practices, Kubernetes manifests, and Helm charts
• Deploy and operate enterprise-grade storage, backup, and disaster recovery solutions across customer Kubernetes environments (OpenShift, Rancher, or other orchestrators), on-premises and in the cloud
• Ensure solutions are correctly configured against underlying storage platforms and optimized for performance, scale, and reliability
• Lead API and microservices solution deployment and day-2 operations, including monitoring via Prometheus, Grafana, or other observability tooling and alerting best practices
• Support CI/CD pipelines and Infrastructure-as-Code workflows (Jenkins, GitOps, Terraform, Ansible, Chef, Puppet) relevant to delivery

Customer Support and Enablement

• Act as the initial point of contact for support case (break/fix) inquiries and enhancement requests within the account or region
• Collaborate with support and product engineering teams to provide an excellent customer experience and drive timely issue resolution
• Support customers through validation and testing of changes prior to production implementation, remediating issues identified during testing
• Provide knowledge transfer and training sessions to customer teams to support ongoing operations
• Maintain clear, ongoing communication with customer stakeholders and the delivery team on project status, risks, and outcomes

Delivery and Collaboration

• Work within an advanced services delivery methodology, supporting delivery and solution architects and project managers through the full engagement lifecycle
• Collaborate with certified delivery partners and customer or vendor teams (system integrators, platform teams) as part of a coordinated delivery effort
• Contribute field experience back into repeatable procedures, runbooks, and templates to standardize delivery and improve quality across engagements

What We're Looking For

Experience

• 10+ years of hands-on experience deploying and troubleshooting production Kubernetes environments; experience building and operating containerized solutions
• Proven experience with DevOps practices and a strong understanding of the cloud-native technology landscape
• Experience supporting enterprise customers directly, including comfort working on customer sites and in production environments, and communicating technical progress clearly

Technical Skills

• In-depth experience deploying, configuring, and troubleshooting Kubernetes environments; proficiency with at least one of OpenShift, Rancher, Mirantis, or other orchestrators
• Familiarity with other container orchestration platforms
• Linux system administration experience (RHEL, SLES, Debian, Ubuntu)
• Networking fundamentals (TCP/IP, DNS, load balancing)
• Software-defined storage concepts (NFS, Block, iSCSI) and understanding of open-source databases and modern data platforms supporting highly available business applications
• CI/CD experience (Jenkins, GitOps, Argo, Airflow) and Configuration Management or Infrastructure-as-Code tooling (Terraform, Chef, Puppet, or Ansible)
• Working knowledge of cloud IaaS environments such as AWS, Azure, and Google Cloud Platform
• Familiarity with backup, disaster recovery, and object storage management in cloud and on-premises environments
• Bachelor's Degree in Computer Science, Engineering, Mathematics, a related field, or equivalent experience

Desirable Additional Skills and Certifications

• Certified Kubernetes Administrator (CKA) and/or CKAD qualification, or equivalent hands-on experience
• Scripting skills (Bash, Python, Ruby)
• Virtualization technologies (KVM, VMware) and version control systems (Git, SVN)
• Monitoring and logging tooling (Prometheus, Grafana, ELK)
• Security fundamentals (SSL/TLS, Kubernetes Secrets, RBAC)
• Experience with OpenStorage SDK (REST and gRPC interfaces)
• Experience with HA deployments for modern scale-out databases and data processing solutions (Cassandra, PostgreSQL, MySQL, MongoDB, Kafka, Elasticsearch)
• Cloud or container storage-related certifications (AWS Certified DevOps Engineer or similar)

Soft Skills

• Attention to detail and strong troubleshooting discipline in complex, high-pressure environments
• Comfortable consulting on customer sites related to complex solutions
• Strong, clear communication skills with both technical and business stakeholders
• Adaptability and a proactive, collaborative approach to problem-solving

Logistics

• Must already be based and eligible to work in the UK
• Willingness to travel to customer sites across EMEA and company offices where needed (30% or more)
• Contract engagement, with scope and duration aligned to the client's EMEA delivery roadmap

How We Work With You

When you apply through Get A Job.ai, a member of our recruiting team will screen your application and contact qualified candidates directly. If your background is a strong match, we will submit your profile to our client for consideration. Please do not contact the client directly—all communication regarding this opportunity should go through Get A Job.ai to ensure a coordinated and professional process.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Employment Opportunity: Get A Job.ai is committed to creating an inclusive environment for all candidates. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic.