Senior Software Engineer, Support & Integration (C++) – Digital Patient Model

About This Opportunity

We are representing a confidential healthcare technology organization in München that is seeking a Senior Software Engineer to join their technical support and integration team. In this role, you will provide third-level support for complex digital medical systems, investigating escalated technical issues and ensuring reliable service integration in customer environments. You'll work with modern C++20 services while also supporting legacy systems, balancing customer-facing technical analysis with development contributions.

Responsibilities

• Investigate and analyze customer-reported issues in production systems, integration setups, and internal environments
• Reproduce complex technical issues, identify root causes, and provide clear findings to engineering teams
• Support customers with service integration, API implementation, and data flow configuration
• Analyze and maintain legacy products to ensure continued operation
• Work with modern C++20 services and debug older C++ code bases as needed
• Communicate technical findings clearly to both internal teams and customers
• Contribute to development work when support priorities allow
• Drive technical investigations independently to solid conclusions

What We're Looking For

Required Qualifications:

• Several years of professional experience in C++ software engineering
• Proven experience in technical support, application support, integration support, or similar customer-facing technical roles
• Strong analytical and problem-solving skills, particularly in reproducing issues, analyzing logs, and identifying root causes
• Ability to work with both modern and legacy C++ code bases for debugging and support purposes
• Experience with distributed backend systems and gRPC services using Protocol Buffers
• Excellent communication skills with the ability to explain technical findings clearly and concisely
• Independent, structured working style

Nice-to-Have:

• Experience supporting healthcare or other regulated software products
• Familiarity with Git and scripting languages such as Python or PowerShell
• Knowledge of CI/CD pipelines, observability, logging, and monitoring tools
• Familiarity with cloud platforms such as AWS
• Experience with DICOM or other medical data standards

How We Work With You

As a candidate for this position, you will apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and ensure alignment with the role requirements. Once we confirm you're a strong match, we will submit your profile to our client for consideration. Please note that all applications must go through Get A Job.ai—direct contact with the client is not permitted during the recruitment process.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Additional Benefits:

• 30 vacation days plus December 24th and 31st
• Flexible working hours and hybrid work model within Germany
• Bike leasing program
• Subsidized company restaurant and café
• Fitness membership with employer contribution
• Modern workspace with rooftop terrace

Get A Job.ai is an equal opportunity recruiter. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.