Account Manager, SME & Growth

About This Opportunity

We are representing a confidential fintech organization in their search for an Account Manager to join their London-based team. Our client is a global payments platform serving over 250,000 businesses worldwide, and they're looking for a driven account management professional to own and grow a portfolio of strategic accounts across the EMEA region.

This is a hybrid role requiring 3 days per week in their London office in Fitzrovia.

Responsibilities

• Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, and driving expansion through regular strategic customer engagements
• Identify, develop, and close upsell and expansion opportunities, proactively managing opportunities through the full sales cycle from identification to revenue realization
• Act as a trusted advisor to customers, understanding their business, industry, and goals to help them maximize platform value
• Lead complex commercial negotiations, including bespoke commercial agreements, multi-product solutions, and high-value expansion opportunities
• Translate customer needs into solutions, understanding technical requirements and working across multiple products to develop compelling, commercially viable solutions
• Operate with ownership and agility in a fast-paced and rapidly changing environment
• Build effective quarterly business reviews and account plans using data-driven insights

What We're Looking For

• 2+ years of experience in account management or sales, ideally selling a technical product, with a proven track record of top performance
• Strong consultative selling skills with ability to manage complex sales cycles; experience with structured sales methodologies such as MEDDPICC preferred
• Proven track record of exceeding targets in high-target, high-pace environments
• Strong analytical and strategic skills, with ability to use data to develop account strategies and identify opportunities
• Experience managing complex, multi-product accounts and executing strategic account plans to drive retention, adoption, and expansion
• Exceptional communication skills with strong verbal and written English
• Strong problem-solving, networking, and relationship-building skills combined with resilience and a bias toward action
• Strong technical aptitude with ability to understand complex technical problems; solid understanding of APIs preferred
• Bachelor's degree or equivalent
• Startup and/or fintech experience preferred
• Experience with Salesforce highly regarded

How We Work With You

When you apply through Get A Job.ai, our talent team will review your application and arrange an initial screening conversation. If there's a strong match, we'll submit your profile to our client and guide you through their interview process. Please do not contact the client directly—all communication should go through our recruiting team to ensure the best experience for everyone involved.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to equal employment opportunity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.