Quality Manager – Quality Control & Quality Assurance (all genders)

About This Opportunity

We are representing a confidential cosmetics client in Berlin that is building a quality-led beauty brand rooted in natural ingredients and scientific rigor. Our talent team is seeking a Quality Manager – Quality Control & Quality Assurance to own end-to-end quality operations in a fast-moving startup environment.

This is a hands-on role for someone who thrives on detail, documentation, and delivering cosmetic products that meet both regulatory standards and customer expectations.

Responsibilities

• Own incoming quality control for raw materials and packaging, including sampling plans, specification checks, and certificate of analysis review.
• Manage batch release by reviewing production records, in-process checks, and finished-product testing before clearance for sale.
• Coordinate microbiological, stability, and preservative-efficacy (challenge) testing with external laboratories and interpret results against acceptance criteria.
• Lead investigation of out-of-specification results and contamination events, including root cause analysis, containment, and corrective and preventive action (CAPA) plans, in coordination with suppliers.
• Maintain and continuously improve Standard Operating Procedures (SOPs) for quality control and quality assurance processes.
• Own the customer complaint process: logging, root cause analysis, corrective action, and closing the loop with customer service and production.
• Maintain quality records and documentation in line with ISO 22716 (Cosmetics GMP) principles.
• Support internal audits of quality processes and prepare documentation for external audits and certification bodies.
• Evaluate new raw materials and suppliers from a quality and testing perspective ahead of onboarding, working closely with sourcing and development teams.
• Act as the day-to-day quality contact for production and development, flagging quality risks before they reach the market.

What We're Looking For

• 3+ years of experience in Quality Control or Quality Assurance within cosmetics, personal care, or a comparable regulated industry.
• Degree in a natural science field (Chemistry, Cosmetic Science, Biology, or comparable), or equivalent hands-on experience.
• Working knowledge of ISO 22716 (Cosmetics GMP) and cosmetic microbiological testing and challenge testing (e.g. ISO 11930) principles.
• Practical experience with root cause analysis and CAPA processes.
• Comfortable reviewing batch records, certificates of analysis, and laboratory test reports independently.
• Experience working with external testing laboratories and coordinating results against acceptance criteria.
• Structured, hands-on, and comfortable owning documentation and quality decisions in a small-team startup environment.
• Business-fluent English and German; other languages are always a plus.

How We Work With You

Candidates apply directly through Get A Job.ai. A recruiter on our team will screen your profile and arrange an initial conversation. If there is a mutual fit, we will submit your candidacy to our client and guide you through their interview process. Please do not contact the client directly.

Pay

Pay details will be shared during the screening process and are competitive for the Berlin cosmetics industry.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring. We welcome candidates of all backgrounds and work to ensure equitable access to opportunities.