- Company: Get A Job.ai
- Location: United States
- Salary: Pay not listed
- Work type: Remote
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
We are representing a confidential educational technology organization for a project-based Customer Service Representative role. This is a remote position supporting the holiday peak season, ideal for experienced multi-channel support professionals who thrive in dynamic, fast-paced environments.
Our client operates in the subscription product space and values authentic, conversational customer interactions over rigid scripts. You'll be part of a mission-driven team delivering responsive support to families across the United States.
Responsibilities
- Provide high-quality support across multiple channels including tickets, email, phone, and chat
- Resolve customer inquiries and issues with empathy, accuracy, and efficiency
- Collaborate with the support team using communication and workspace tools
- Manage and track customer interactions through ticketing systems
- Adapt communication style to meet individual customer needs without relying on scripts
- Identify and suggest process improvements to enhance the customer experience
What We're Looking For
- 1 to 3 years of customer service experience, preferably in a startup or fast-paced environment
- Demonstrated experience providing multi-channel support (tickets, email, phone, chat)
- Excellent written and spoken English with a natural, conversational communication style
- Strong problem-solving and critical thinking abilities
- Self-starter capable of working independently in a remote setup
- Reliable laptop and high-speed internet connection
- Availability to work night shift (US time zone hours)
- Familiarity with customer service platforms and team collaboration tools is a plus
How We Work With You
Candidates apply directly through Get A Job.ai. Our recruiting team conducts an initial screening to assess fit and experience. Once qualified, we submit your profile to our client for consideration. Please do not contact the client directly—all communication flows through our talent team to ensure a professional process.
Employment Details
Location: Remote (United States)
Employment Type: Project-based (holiday peak season)
Schedule: Night shift (US time zone)
Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and are committed to fostering an inclusive hiring process.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Explore Get A Job.ai online
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.4% — via BLS JOLTS
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 206,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
About this role & career path
Traits that fit this role
- Self-Confidence
- Perseverance
- Social Orientation
- Achievement Orientation
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
- The Scoop Podcast: Congress Has Weeks, Not Months, to Deliver for Ag Retail - thedailyscoop.com
- Competitor Analysis: Evaluating Amazon.com And Competitors In Broadline Retail Industry - Benzinga
- Modern Retail seeks a reporter - Talking Biz News
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Sales & Related occupations earn a national median of $37,814 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Representative (Project Based – Remote)
- Employer Get A Job.ai
- Location United States
- Type Contract
- Pay (from listing) Pay not listed
- Posted September 9, 2026
- Apply by October 9, 2026
- Country United States
- Overview Full job description on this page (314 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Representative
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Answer customers' questions about services, prices, availability, or credit terms.
- Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
- Compute and compare costs of services.
- Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
- Contact prospective or existing customers to discuss how services can meet their needs.
- Create forms or agreements to complete sales.
Limited public data for this employer
We only show facts we can ground in public sources (Wikidata, O*NET, news/discussion links, or this listing). We do not invent Glassdoor-style ratings, salaries, or testimonials when data is thin. Use the listing facts, occupation context, and related openings below while we continue researching.
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Occupation family: Customer Service Representative
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