- Full Time
- Tulsa, OK
R1rcm at a glance
r1rcm.com- Founded 2003
SEC filings mentioning "R1rcm": 4 — search EDGAR
Source: Wikipedia
R1rcm
Join R1rcm as a Part Time Patient Customer Service Representative and deliver compassionate support to patients in Tulsa, OK. Help healthcare patients navigate their experience with professionalism, empathy, and genuine care.
The Opportunity
As a Patient Customer Service Representative with R1rcm, you'll serve as a trusted resource for patients reaching out with questions, concerns, and support needs. This role connects patients directly with the help they need—whether that's billing clarification, appointment guidance, or account support—making a real difference in their healthcare journey.
Key Responsibilities
- Respond to patient inquiries via phone, email, and chat with professionalism and genuine empathy
- Address billing questions, appointment scheduling, and account support requests
- Document patient interactions accurately and securely in internal systems
- Escalate complex issues to appropriate departments or supervisors promptly
- Maintain patient privacy and confidentiality in accordance with HIPAA and company policies
- Provide clear, patient-friendly explanations of policies and healthcare processes
- Support continuous improvement of the patient experience through feedback
Qualifications
- Strong communication and active listening skills
- Customer service experience or demonstrated commitment to patient care
- Ability to remain calm and professional under pressure
- Basic computer proficiency and comfort with customer management systems
- Excellent attention to detail and organizational abilities
- Commitment to confidentiality and compliance with healthcare regulations
About the Company
R1rcm is a healthcare revenue cycle management company based in Tulsa, OK, committed to improving how patients interact with healthcare systems. Through technology and human-centered service, R1rcm optimizes the patient financial experience while supporting healthcare providers in delivering exceptional care.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit r1rcm.wd1.myworkdayjobs.com.
Explore R1rcm online
What people say about R1rcm
- DeepSeek-v3.1-Terminus
- An analysis of DeepSeek's R1-Zero and R1
- California's future depends on how leaders rebuild after the Los Angeles fires
- Honey, I shrunk {fmt}: bringing binary size to 14k and ditching the C++ runtime
Recent news
- R1 Rcm Number of Employees 2026 | Employee Count & Headcount Data - Revelio Labs
- R1 Accelerates Real-Time Adjudication with New Phare OS Intelligence Engine - GlobeNewswire
- Optum Real and Suki build out collaboration to tackle payment challenges as R1 teams with AI scribe Heidi - Fierce Healthcare
- NuvemRx Acquires par8o from R1 RCM, Strengthening its Specialty Care Coordination and 340B Referral Capture Capabilities - Business Wire
- R1 RCM & Dignity Health to Pay $675,000 to Settle Data Breach Lawsuit - The HIPAA Journal
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Tulsa, Tulsa County
Weather right now in Tulsa, Tulsa County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
Oklahoma, is a landlocked state in the South Central, Southern, and Southwestern regions of the United States. It borders Texas to the southwest, Kansas to the north, Missouri to the northeast, Arkansas to the southeast, New Mexico to the west, and Colorado to the northwest. Partially in the western extreme of the Upland South, it is the 20th-most extensive and the 28th-most populous of the 50 Uni
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
- Elevation 199m (653 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.