Business Director – Global Coffee Brand

About This Opportunity

We are representing a confidential global production agency in their search for a Business Director to join their team in London. Our client operates at the intersection of creative content, advanced technology, and enterprise-scale production solutions, serving leading international brands.

This is a strategic revenue-driving role for someone who excels at building client relationships, identifying growth opportunities, and leading cross-functional teams. You will work on a hybrid schedule (approximately four days per week in the London office) and partner with senior leadership to expand the client portfolio and deliver transformative production solutions.

Responsibilities

• Drive organic and new business revenue growth by identifying opportunities across the client's full suite of production and content services
• Build and maintain senior-level client relationships, serving as a trusted strategic advisor on production strategy and business objectives
• Lead new business pitches and cross-sell capabilities to extend client engagements
• Manage day-to-day client engagement, satisfaction metrics, and relationship health across a portfolio of accounts
• Partner with commercial, operations, and delivery teams to develop account plans, quarterly business reviews, and revenue forecasts
• Oversee monthly financial management, P&L accountability, and contribution margins for your portfolio
• Collaborate with creative, production, technology, and finance leaders to unlock growth and ensure flawless delivery
• Provide strategic insights and performance reporting to clients on a regular cadence
• Lead and inspire cross-functional teams, fostering a culture of collaboration, diversity, and continuous learning
• Contribute to thought leadership by developing compelling case studies and client success stories

What We're Looking For

• Proven experience in client services within a marketing, integrated campaigns, digital agency, or consultancy environment
• Demonstrated success in driving revenue growth through both strategic relationship management and new business development
• Strong business and financial acumen, with experience managing budgets, P&Ls, and profitability levers
• Expert relationship-building skills in multi-stakeholder, matrix environments with the ability to influence at senior levels
• Experience improving or turning around client satisfaction scores
• Excellent written and verbal communication skills, including the ability to craft strategic presentations with strong storytelling
• Authentic passion for great creative work, team development, and business growth
• Curiosity and commitment to continuous learning, particularly around emerging technologies
• Strong understanding of the marketing technology landscape, including generative AI, agentic workflows, and their impact on production models
• Consultative mindset with a proactive, strategic approach to client engagement
• Leadership capability to inspire and empower teams across disciplines and geographies

How We Work with You

Candidates apply directly through the Get A Job.ai platform. Our recruiting team will conduct an initial screening to understand your background and confirm alignment with the role requirements. Qualified candidates are then presented to our client for consideration. Please do not attempt to contact the employer directly—all communication and interview coordination will be managed by our talent team to ensure a smooth and professional process.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applicants from all backgrounds and work to ensure equitable access throughout our recruitment process.