(Senior) Account Manager

About This Opportunity

Our talent team at Get A Job.ai is representing a well-funded climate technology company based in Berlin. Our client builds enterprise software solutions for food system organizations working toward emissions reduction and regulatory compliance. This is a customer-facing role requiring fluency in both German and English, with regular presence in their Berlin office.

We're seeking an experienced account professional who will serve as the primary relationship owner for enterprise customers, driving adoption, retention, and revenue growth while helping clients achieve their sustainability objectives.

Responsibilities

• Manage a portfolio of enterprise accounts end-to-end, from onboarding through ongoing relationship development and contract renewals
• Drive annual recurring revenue growth through upselling and contract expansion within existing customer base
• Translate product capabilities into tangible business value for decision-makers and economic buyers
• Lead renewal negotiations and identify expansion opportunities across different regions, teams, and stakeholders within global organizations
• Build trust-based relationships with clients, serving as their primary point of contact and coordinating internal subject matter experts
• Onboard users to the platform including sustainability managers, farm technicians, and farmers, guiding data collection efforts
• Ensure high data quality standards and work with external data sources to meet coverage targets
• Analyze emissions data patterns, identify reduction opportunities, and present actionable insights to customers
• Support sustainability teams and technical advisors in communicating reduction measures effectively
• Represent customer needs internally to inform product development priorities
• Collect and prioritize product feedback from users

What We're Looking For

• 3+ years of experience in customer-facing B2B roles, ideally within SaaS, consulting, or startup/scale-up environments
• Proven track record building and maintaining strong client relationships end-to-end
• Hands-on, detail-oriented approach with ability to thrive in fast-paced, early-stage environments
• Strong organizational skills with ability to manage multiple priorities without letting details slip
• People-centric and proactive communication style that balances empathy with business objectives
• Excellent German language skills (C2 level)
• Excellent English language skills (C1+ level)
• Comfort working in-office in Berlin as required
• Genuine passion for climate and sustainability topics (prior experience in the space is not required)

How We Work With You

When you apply through Get A Job.ai, one of our recruiters will review your profile and conduct an initial screening conversation. If there's a strong mutual fit, we'll submit your candidacy to our client and support you throughout their interview process. Our client aims to complete their hiring process within approximately 10 working days and provides preparation materials for each stage.

Important: Please apply only through Get A Job.ai. Do not contact the client company directly, as we are managing this search exclusively.

Pay

Compensation details will be discussed during the screening process with our recruitment team.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices and does not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, genetic information, gender, sexual orientation, gender identity, or any other protected characteristic.