Travel Center Assistant Manager

Join Pilot Company as a Travel Center Assistant Manager in Marion, IN. In this full-time position, you'll support the daily operations of our travel center while helping lead a dedicated team focused on delivering excellent service to our customers.

About the Role

The Travel Center Assistant Manager plays a vital role in keeping our Marion location running smoothly. You'll work alongside our general manager to oversee travel center operations, manage customer interactions, and maintain the high service standards our customers expect. This is a hands-on management position perfect for someone who enjoys working in a customer-focused environment and is ready to take on operational leadership responsibilities.

What You'll Do

• Support overall travel center operations and daily management activities
• Lead, train, and supervise team members to maintain service quality
• Assist with customer service and resolve customer concerns effectively
• Manage inventory, merchandise stocking, and retail sales support
• Handle cash management, point-of-sale operations, and financial accountability
• Maintain facility cleanliness, safety standards, and policy compliance
• Contribute to sales initiatives and customer engagement efforts
• Support operational efficiency and continuous improvement

Qualifications

• Prior experience in retail management, customer service, or hospitality operations
• Demonstrated leadership and team management abilities
• Strong communication and interpersonal skills
• Ability to multitask and work effectively in a fast-paced environment
• Customer service orientation and commitment to operational excellence
• Flexibility to work varied shifts as required

More About Pilot Company

Pilot Company is one of North America's leading travel center operators, serving millions of customers annually across our network of locations. We're dedicated to providing our team members with meaningful work and career development opportunities in a dynamic, customer-focused industry.

Apply Today

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