Product Content Specialist

About This Opportunity

We are representing a fast-growing B2B SaaS organization seeking a Product Content Specialist to lead product enablement for new feature launches. This is a fully remote position open to candidates anywhere in the world.

Our client operates at the intersection of industrial technology and data-driven solutions, helping organizations optimize operations through innovative software platforms. As their product portfolio expands rapidly, they need a skilled content professional who can translate technical capabilities into clear, compelling enablement materials that drive adoption across customer-facing teams and end users.

Responsibilities

• Plan and execute comprehensive enablement initiatives for new feature launches, ensuring each release is supported by high-quality, accessible content
• Transform product requirements, technical specifications, and engineering documentation into clear narratives and actionable enablement materials
• Create end-to-end product launch content including scripting, screen recording, voiceover production, video editing, and visual asset development that showcases functionality and value
• Adapt launch materials into multiple formats such as videos, written guides, FAQs, internal announcements, and training resources
• Publish and maintain enablement assets across appropriate channels while ensuring consistency in naming, versioning, and distribution
• Develop complementary materials including one-pagers, quick guides, walkthroughs, GIFs, and reference documentation
• Support internal communication efforts to help customer-facing teams understand feature value, use cases, and workflows
• Manage a prioritized backlog of enablement assets based on launch timing and business impact
• Build and maintain a reusable repository of enablement materials organized by product area and feature type
• Measure asset consumption and effectiveness to continuously improve enablement strategies
• Set up in-product tours and guided experiences using tools like Intercom and similar platforms to support feature adoption

What We're Looking For

• 3+ years of experience in product enablement, product education, customer education, product marketing, or similar roles focused on SaaS product communication
• Proven track record creating enablement or educational materials for SaaS products and new feature launches
• Strong ability to explain product functionality clearly to both technical and non-technical audiences
• Hands-on experience producing product content end-to-end, including scripting, screen recording, voiceover, editing, and publication
• Strong video editing skills with the ability to independently create polished, engaging product videos
• Experience collaborating cross-functionally with Product, Engineering, Marketing, Customer Success, and Support teams
• Excellent organizational skills with the ability to manage multiple launch timelines and content formats simultaneously
• High attention to detail and commitment to content quality, consistency, and technical accuracy
• Familiarity with Intercom or similar platforms for setting up product tours and in-app guidance
• Comfortable working in a fast-paced, high-growth environment with evolving priorities
• Self-starter with strong ownership who can take projects from concept to completion with minimal oversight

Bonus qualifications:

• B2B SaaS product enablement or feature launch communication experience
• Experience with prompt engineering and AI tools; enthusiasm for AI-driven workflows
• Familiarity with video and audio production tools such as Premiere Pro, Camtasia, Loom, Descript, Screen Studio or similar platforms
• Experience working closely with Engineering Managers or product development teams on technical communication
• Experience creating in-app onboarding flows and guided experiences for newly released features

How We Work With You

Get A Job.ai is managing this search on behalf of our client. When you apply through our platform at getajob.ai, one of our talent specialists will review your qualifications and conduct an initial screening. If there's a strong match, we'll submit your profile to the client for consideration and guide you through their interview process.

Please apply exclusively through Get A Job.ai. Direct contact with the client is not part of this process and may disqualify your application.

Pay

Compensation details will be discussed during the screening process and will be competitive with market rates for this role and your experience level.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We encourage applications from candidates of all backgrounds and work with clients who share our commitment to building diverse teams.