Case Manager – Highland Gardens (5631)

PATH (People Assisting the Homeless) is seeking a dedicated Case Manager for the Interim Housing team at the Highland Gardens location in Los Angeles County. This full-time position offers the opportunity to directly support individuals working toward housing stability and personal recovery.

About the Role

In this position, you'll work directly with clients experiencing homelessness across all stages—from street outreach through interim housing and into permanent supportive housing. You'll provide comprehensive, individualized support designed to help each person build the foundation for long-term stability.

Your key responsibilities will include:

• Conducting intake assessments and collaborating with clients to develop Individualized Service Plans (ISP) that address housing goals, income growth, healthcare needs, and other personal priorities
• Connecting clients with essential resources including healthcare, social services, financial assistance, vocational training, and community support systems through the coordinated entry system
• Completing standardized assessments to understand client needs and inform service planning
• Conducting 90-day progress reviews and adjusting support plans based on client outcomes and changing circumstances
• Maintaining complete, accurate, and confidential client records in accordance with HIPAA requirements and organizational policies
• Building therapeutic, trust-based relationships with clients and community partners that strengthen engagement and persistence toward housing goals
• Providing immediate intervention and safety planning during crises, helping clients develop problem-solving skills and emotional resilience
• Using motivational interviewing and trauma-informed practices in all client interactions
• Staying current with local community resources and coordinating wrap-around services that address the full spectrum of client needs

What We're Looking For

Successful candidates will demonstrate:

• Strong attention to detail and analytical skills—ability to gather and interpret information, identify patterns, and maintain rigorous documentation standards
• Excellent communication skills, both verbal and written, conveying information clearly and respectfully to clients, colleagues, and partners
• Collaborative approach to teamwork, building positive relationships and recognizing the strengths of others while contributing to shared organizational goals
• Creative problem-solving mindset and willingness to take initiative and generate innovative solutions to complex challenges
• Sound judgment and critical thinking—the ability to analyze situations, weigh alternatives, and make decisions rooted in ethical reasoning
• Professional integrity and commitment to maintaining appropriate boundaries while upholding confidentiality and ethical standards

Preferred qualification: Two years of experience in case management, healthcare, homeless services, or working with vulnerable populations.

Minimum qualifications: We welcome candidates at all experience levels and encourage applications from those eager to learn and grow in this field.

Required for all candidates: Valid driver's license and reliable transportation (driving is essential to this role); proof of insurance for personal vehicles used for work; CPR and First Aid certification (or willingness to obtain); successful completion of tuberculosis screening, background check, and drug screening; and current employment authorization in the United States.

About PATH

Since 1984, PATH has been a leader in evidence-based approaches to addressing homelessness across California. Our comprehensive services span homelessness prevention, street outreach, employment support, case management, interim housing, and permanent supportive housing. We're guided by the belief that stable housing combined with individualized, holistic support enables lasting change. Our team is committed to advancing racial equity and social justice through our service delivery and by fostering a diverse, inclusive workplace that reflects the communities we serve.

We prioritize our team members' well-being through flexible scheduling, generous paid time off, comprehensive health and wellness benefits, and ongoing professional development opportunities. You'll work alongside colleagues dedicated to systems-level change while directly improving lives every day.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.