- Company: Boston Medical Center
- Location: Boston, Suffolk County
- Salary: $46,508–$56,700/yr
- Part Time
- Boston, Suffolk County
- $46,508–$56,700/yr
- Apply on company site
- $46,508–$56,700/yr
Boston Medical Center at a glance
bmc.org- Founded 1996
SEC filings mentioning "Boston Medical Center": 323 — search EDGAR
Federal funding recipient: largest known award $78.4M from the Department of Health and Human Services (started Apr 17, 2019) — via USAspending.gov
Massheal - reducing overdose deaths by 40% (2019-2023)
727 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2
Registered as a global legal entity (LEI 54930000C3BLYBHD3L38, US) — via GLEIF
Registered healthcare provider organization (General Acute Care Hospital) — via CMS NPPES
Recipient of NIH research funding: 50+ grants, most recently in 2026 from the NIMH — via NIH RePORTER
Clinical trial sponsor: 44 trials registered, 9 currently active/recruiting — via ClinicalTrials.gov
Recipient of NSF research funding: 1 award, most recently in 2006 — via NSF Award Search
OSHA safety record: 1 confirmed violation across 1 inspection — via OSHA Establishment Search
Boston Medical Center is a non-profit academic medical center and safety-net hospital in Boston’s South End, with about 514 beds. Part of the Boston Medical Center Health System, it delivers primary and specialty care across Greater Boston, serves as the main teaching hospital for Boston University’s Chobanian & Avedisian School of Medicine, and hosts dozens of residency and fellowship programs. Founded in 1996; more at Wikipedia and bmc.org.
1,164 Wikipedia views in June 2026 — a rough gauge of public visibility.
Join Boston Medical Center as an Ambulatory Services Representative II in our patient access department. This is a part-time, per diem position located in Boston, Suffolk County, working Monday through Friday, 8:30 AM to 5:00 PM, supporting our commitment to accessible, high-quality patient care.
About the Role
The Ambulatory Services Representative II is the front-line contact for patients seeking care at Boston Medical Center. You'll manage the patient journey from first contact through appointment, ensuring every interaction reflects our dedication to excellent service. This role combines customer service excellence with accuracy in administrative functions, making you essential to our ambulatory care operations.
What You'll Do
- Provide courteous, efficient customer service to patients, families, and healthcare team members
- Register new and established patients, maintaining accurate demographic and clinical information
- Verify insurance coverage and eligibility, explaining patient financial responsibilities clearly
- Schedule appointments across multiple departments, optimizing provider availability and patient convenience
- Process charge entries and billing-related administrative tasks to support revenue cycle operations
- Assist with managed care coordination and prior authorization support as needed
- Perform general administrative duties including data entry, file management, and departmental support
- Respond professionally to patient inquiries and troubleshoot appointment or access issues
What We're Looking For
- Previous experience in patient services, healthcare registration, customer service, or related administrative roles
- Strong communication skills, with ability to explain complex information clearly to diverse patients
- Proficiency with computers and ability to learn healthcare software systems quickly
- Attention to detail and accuracy in data entry and record management
- Ability to remain calm and professional in a fast-paced, high-volume environment
- Familiarity with insurance verification, appointment scheduling, or billing preferred but not required
- Commitment to patient-centered care and creating welcoming experiences
About Boston Medical Center
Boston Medical Center serves the Greater Boston community as a leading academic medical center committed to providing exceptional care to all patients, regardless of background or ability to pay. Our ambulatory services network ensures patients receive timely access to primary and specialty care.
How to Apply
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To apply for this job please visit www.adzuna.com.
Terms used in this posting
- per diem
- A daily rate of pay or allowance, often used for travel, temporary, or on-call positions instead of a fixed salary.
Explore Boston Medical Center online
What people say about Boston Medical Center
Public chatter in the provided sources is sparse and not typical employee-review data. Recent headlines include BMC marking 30 years as an academic medical center and separate coverage of a clinical intern’s discrimination/retaliation claims (Jerusalem Post, Brandeis Center). Hacker News links in the feed are only loosely related and do not describe day-to-day work culture.
- You may be denied life insurance for carrying naloxone (2018)
- At 38.5% vaccinated, US may be running low on people eager for a shot
- California’s Roadmap to Modify the Stay-at-Home Order [pdf]
- How a Reddit forum has become a lifeline to opioid addicts in the US
Recent news
- Boston Medical Center Marks 30 Years as an Academic Medical Center Built Different by Design - Boston Medical Center
- Jewish intern says Boston hospital punished her for reporting antisemitism - The Jerusalem Post
- JEWISH ISRAELI CLINICAL INTERN FACES RETALIATION AT BOSTON MEDICAL CENTER - Brandeis Center
- A shooting in the heart of Boston late Thursday night left one man hospitalized and prompted a large police response. - facebook.com
- Boston Medical Center’s losses come at a bad time, with looming Medicaid cuts - The Boston Globe
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Boston, Suffolk County
Weather right now in Boston, Suffolk County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Role is on-site in Boston, Suffolk County, Massachusetts—the capital and largest city in the state and a New England cultural and financial hub. BMC sits in the South End; expect urban transit, dense neighborhoods, and a large hospital-system footprint rather than remote work.
Massachusetts, officially the Commonwealth of Massachusetts, is a state in the New England region of the Northeastern United States. It borders the Atlantic Ocean and the Gulf of Maine to its east, Connecticut and Rhode Island to its south, New Hampshire and Vermont to its north, and New York to its west. Massachusetts is the seventh-smallest state by land area. With an estimated population of ove
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 215,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Home prices in Massachusetts (year over year): +4.2% — via FRED
Median household income in Suffolk County: $92,859 — via US Census ACS / Data USA
Most recent FEMA-declared disaster in Suffolk County: Hurricane Lee (Hurricane), Sep 2023 — via FEMA
Average commute time in Suffolk County: 31 min — via US Census ACS / Data USA
Most common commute in Suffolk County: Drove Alone (35%) — via US Census ACS / Data USA
Households with home internet in Suffolk County: 92% — via US Census ACS / Data USA
Nearby history: Ames Building, listed 1974 (30m away) — via National Register of Historic Places
Typical climate: average high 60°F / low 41°F year-round (summers around 80°F, winters around 23°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable (18.3/20) — via EPA National Walkability Index
Typical rent nearby: $2,476/mo (1BR) · $2,941/mo (2BR) — via HUD Fair Market Rents
- Elevation 29m (95 ft)
Source: Wikipedia (state)
About this role & career path
Ambulatory registration roles often build toward lead front-office, patient access, revenue-cycle, or ambulatory operations support within large academic systems. BMC’s size and teaching-hospital setting can expose you to high volume and complex outpatient workflows.
Build the skills for this role
Prioritize patient registration/EHR workflows, insurance eligibility basics, professional phone and desk communication, HIPAA privacy, and accurate data entry. No certification package was supplied for this listing; focus on ambulatory access practice over paid credentials unless BMC names them in hiring materials.
Be ready to walk through high-volume check-in scenarios, handling upset or confused patients, insurance/coverage snags, and multitasking at a busy desk. Ask how per diem shifts are assigned, which clinics this role covers, and which systems BMC uses for scheduling and registration.
Strong fit if you want weekday daytime outpatient patient-access work at a major Boston safety-net academic hospital and can stay flexible on per diem hours. Less ideal if you need fixed full-time guarantees, remote work, or clinical (not administrative) duties.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Ambulatory Services Representative II – Per Diem Mon – Fri 8:30-5pm
- Employer Boston Medical Center
- Location Boston, Suffolk County
- Type Part Time
- Pay (from listing) $46,508–$56,700/yr
- Posted May 19, 2026
- Apply by 2026-08-01
- Country context US
- Overview Full original description on this page (345 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — You may be denied life insurance for carrying naloxone (2018)
- Hacker News — At 38.5% vaccinated, US may be running low on people eager for a shot
- Hacker News — California’s Roadmap to Modify the Stay-at-Home Order [pdf]
- Hacker News — How a Reddit forum has become a lifeline to opioid addicts in the US
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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Occupation family: Ambulatory Services Representative II - Per Diem Mon - Fri 8:30-5pm
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