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Customer Service (Route Manager) – Tampa, FL

  • Company: Compass Group, North America
  • Location: Tampa, Hillsborough County
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Compass Group, North America at a glance

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SEC filings mentioning "Compass Group, North America": 88search EDGAR

OSHA safety record: 1 confirmed violation across 1 inspection — via OSHA Establishment Search

Compass Group plc is a British multinational contract foodservice firm headquartered in Chertsey, England, and the largest of its kind in Europe, with over 590,000 people as of September 2025. It provides meals at offices, factories, schools, universities, hospitals, sports and cultural venues, mining camps, prisons, and offshore platforms. The group is listed on the London Stock Exchange as a FTSE 100 constituent. North America operations are reflected at compassnorthamerica.com; background: Wikipedia.

7,181 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia · X

Join Compass Group, North America's Canteen division as a Customer Service Route Manager in Tampa, Hillsborough County. This full-time position offers the opportunity to deliver excellent service and workplace solutions to businesses across the region.

About the Role

Canteen specializes in creating break-time experiences for workplaces through food, beverage, and service solutions. As a Route Manager, you'll play a key role in building lasting customer relationships, managing service delivery routes, and ensuring every workplace receives the quality service and products they rely on. You'll oversee daily operations that keep businesses running smoothly while connecting employees with great break-time experiences—from office coffee and snacks to unattended retail solutions and culinary offerings.

What You'll Do

  • Manage and maintain assigned customer service routes and delivery schedules
  • Build and strengthen customer relationships through responsive, reliable service
  • Monitor product quality, inventory levels, and equipment functionality
  • Ensure compliance with health, safety, and company standards on every route
  • Collect customer feedback and address service concerns promptly
  • Track service metrics and report on route performance
  • Represent Compass Group with professionalism and integrity across all customer interactions

What We're Looking For

  • Strong communication and customer service skills
  • Ability to manage routes, schedules, and daily operations independently
  • Reliable transportation and valid driver's license
  • Attention to detail and commitment to quality standards
  • Problem-solving ability and positive attitude
  • Willingness to work in a field-based, mobile role

About Compass Group, North America

Compass Group, North America, through its Canteen brand, delivers innovative workplace solutions backed by industry-leading technology. We focus on creating better workplaces by serving businesses of all sizes with food, beverage, and experience solutions.

How to Apply

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To apply for this job please visit www.adzuna.com.

What people say about Compass Group, North America

Recent news

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Working in Tampa, Hillsborough County

Weather right now in Tampa, Hillsborough County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

This role is based in Tampa, Hillsborough County, Florida—on-site, not remote. Florida sits in the Southeastern U.S., with the Gulf of Mexico to the west and the Atlantic to the east; most of the state is a peninsula. See Florida on Wikipedia.

Florida is a state in the Southeastern and South Atlantic regions of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia to the north, the Atlantic Ocean to the east, the Straits of Florida to the south, and The Bahamas to the southeast. About two-thirds of Florida occupies a peninsula between the Gulf of Mexico and the Atlantic Ocean. It has the longest

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 215,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Home prices in Florida (year over year): +1.9%via FRED

Most recent FEMA-declared disaster in Hillsborough County: Hurricane Milton (Hurricane), Oct 2024 — via FEMA

Nearby history: Tampa City Hall, listed 1974 (301m away) — via National Register of Historic Places

Typical climate: average high 82°F / low 65°F year-round (summers around 90°F, winters around 53°F) — via NOAA 1991-2020 Normals

Walkability: Most walkable (18.2/20) — via EPA National Walkability Index

Typical rent nearby: $1,696/mo (1BR) · $1,977/mo (2BR) — via HUD Fair Market Rents

  • Elevation 36m (118 ft)

Source: Wikipedia (state)

Build the skills for this role

  • Customer service and de-escalation
  • Route or multi-site coordination
  • Foodservice operations awareness
  • Basic reporting and shift handoff discipline

  • Walk through a time you fixed a service failure under time pressure
  • Explain how you prioritize multiple client sites on one route
  • Show how you balance brand standards with on-site realities

Watch & learn

Video via YouTube.

Best for people who like hands-on client work, travel between sites, and keeping foodservice delivery consistent—not desk-only support.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Service (Route Manager) – Tampa, FL
  • Employer Compass Group, North America
  • Location Tampa, Hillsborough County
  • Type Full Time
  • Posted June 25, 2026
  • Apply by 2026-08-01
  • Country context US
  • Overview Full original description on this page (294 words; rewritten for clarity, not a teaser paste)

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Customer Service (Route Manager) – Tampa,… Compass Group, North America