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Sales Contact Center Representative – Chicago – August 10th Start Date

  • Company: CDW
  • Location: Chicago, Cook County
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CDW at a glance

cdw.com

SEC filings mentioning "CDW": 2,825 · SIC industry: Retail-Catalog & Mail-Order Housessearch EDGAR

Most recent 8-K (material company event) filed: Oct 18, 2007view filing

163 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia

CDW is hiring a full-time Sales Contact Center Representative based in Chicago, Cook County, with an August 10th start date. In this role, you'll be the voice of the CDW brand, managing both inbound customer inquiries and outbound sales calls to deliver solutions and drive results.

About the Role

The Sales Contact Center at CDW is the first point of contact for customers seeking technology solutions and expert guidance. You'll work in a dynamic environment where your communication skills, product knowledge, and customer focus directly impact business growth. This is a full-time position in our Chicago contact center.

What You'll Do

  • Handle inbound calls from customers seeking technology solutions, information, and support
  • Conduct outbound sales calls to identify customer needs and present relevant CDW offerings
  • Guide customers through the entire sales process, from initial inquiry to close
  • Recommend technology solutions tailored to customer requirements and budgets
  • Build rapport and trust by demonstrating deep product knowledge and genuine care for customer success
  • Document interactions accurately in our CRM system and maintain detailed customer records
  • Meet or exceed sales targets and service quality metrics
  • Represent CDW's commitment to exceptional customer experience in every interaction

What We're Looking For

  • Strong verbal communication and active listening skills
  • Sales experience or demonstrable ability to close deals through consultative selling
  • Ability to learn technology products and explain them clearly to non-technical audiences
  • Professional phone manner with a customer-first attitude
  • Goal-oriented mindset with the ability to thrive under performance targets
  • Comfort with CRM software and standard business systems
  • Available to start on August 10th and maintain consistent, reliable attendance

About CDW

CDW is a leading technology solutions provider serving businesses and institutions across the United States. For decades, we've helped our customers navigate complex technology decisions by combining expert insight with trusted partnerships and reliable service.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Working in Chicago, Cook County

Weather right now in Chicago, Cook County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Illinois is a state in the Midwestern region of the United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash and Ohio rivers to its south. Of the fifty U.S. states, Illinois has the fifth-largest gross domestic product (GDP), the sixth-largest population, and the 25th-most land area. Its capital city is Springfield in the center of the state, a

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Illinois: 0.0% below the national averagevia BEA

Median household income in Cook County: $81,797via US Census ACS / Data USA

Nearby history: Studebaker Building, listed 1975 (74m away) — via National Register of Historic Places

Typical climate: average high 59°F / low 44°F year-round (summers around 82°F, winters around 21°F) — via NOAA 1991-2020 Normals

Walkability: Most walkable (19.2/20) — via EPA National Walkability Index

Typical rent nearby: $1,581/mo (1BR) · $1,781/mo (2BR) — via HUD Fair Market Rents

  • Elevation 193m (633 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Sales Contact Center Representative – Chicago – August 10th Start Date
  • Employer CDW
  • Location Chicago, Cook County
  • Type Full Time
  • Posted June 24, 2026
  • Apply by 2026-08-01
  • Country context US
  • Overview Full original description on this page (319 words; rewritten for clarity, not a teaser paste)

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