Store Manager – Cotton On Twelve Oaks Mall

Join Cotton On Group as a Store Manager at our Twelve Oaks Mall location in Novi, Oakland County—where you'll lead a passionate team and bring this globally celebrated fashion brand to life for our community. We're seeking an experienced retail leader ready to inspire customers, champion team excellence, and create a workplace where self-expression and creativity thrive.

The Opportunity

This full-time Store Manager role puts you at the center of retail operations at Cotton On's Twelve Oaks Mall store in Novi. Born in Australia and embraced by customers worldwide, Cotton On stands for good style, authentic self-expression, and positive community impact. As our Store Manager, you'll lead daily operations, mentor a talented retail team, and craft shopping experiences that reflect our brand's commitment to inspiring joy and celebrating individuality in a premier regional shopping destination.

Key Responsibilities

• Lead all aspects of store operations—inventory management, visual merchandising, P&L performance, and compliance
• Build, hire, train, and develop a high-performing team committed to exceptional customer service and sales success
• Create engaging in-store experiences that showcase Cotton On's aesthetic and brand values
• Manage team scheduling, performance evaluations, and workplace culture to foster inclusion and engagement
• Drive sales growth through customer engagement, product knowledge, and strategic promotional initiatives
• Maintain store standards for cleanliness, safety, and operational excellence
• Use sales data and customer insights to refine store strategies and decision-making

Skills & Qualifications

• Proven retail management experience, preferably in fashion, specialty retail, or comparable customer-focused sectors
• Strong track record leading and motivating teams in dynamic, fast-paced retail environments
• Demonstrated success meeting and exceeding sales targets and performance metrics
• Excellent communication, collaboration, and problem-solving abilities
• Genuine passion for fashion, design, and authentic customer connection
• Ability to balance strategic vision with operational precision
• Availability for retail hours, including evenings, weekends, and seasonal periods

Why Join Cotton On Group

Cotton On isn't just a retailer—it's a community dedicated to authenticity, creativity, and meaningful impact. As Store Manager, you'll champion a brand trusted by millions to spark joy and celebrate self-expression. We invest deeply in our people, honor diverse perspectives, and believe true retail leadership means seeing, hearing, and celebrating everyone around you.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.