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Prepare concrete examples of store P&L or KPI ownership, building high-performing retail teams, handling peak mall traffic, and enforcing brand standards under Cotton On–style fast-fashion volume. Ask how this site is measured versus other Cotton On stores.
Strong fit if you have fashion or specialty retail management experience and thrive in high-traffic mall environments. Less fit if you prefer corporate HQ, remote work, or non-customer-facing roles—this is an on-site store leadership job.
As Store Manager for Cotton On at Twelve Oaks Mall, your day centers on floor leadership: opening/closing, coaching sales and visual standards, driving conversion and units per transaction, managing roster coverage for mall hours, inventory accuracy, and resolving customer issues while hitting brand presentation and sales targets.
Prioritize multi-unit retail leadership basics: team coaching, labor scheduling, visual merchandising, stock/shrink control, and mall-store KPI ownership. No certified pathways were supplied for this listing.
No. The listing is for an on-site Store Manager at Cotton On, Twelve Oaks Mall in Novi, Oakland County, Michigan.
It is an Australian multi-brand retailer spanning fashion, clothing, and stationery labels such as Cotton On, Factorie, Typo, and Rubi.
No verified pay data was provided for this listing; confirm range, bonus, and benefits directly with Cotton On Group recruiters.
Website: cottonon.com/AU
Cotton On Group is an Australian retail company known for its fashion, clothing and stationery brands. As of 2020, it has over 1,500 stores in 18 countries employing 22,000 people across eight brands: Cotton On, Cotton On Kids, Cotton On Body, Factorie, Typo, Rubi, Supré, Ceres and Cotton On Foundation.
Public cache only — not an employee review.
Join Cotton On Group as a Store Manager at our Twelve Oaks Mall location in Novi, Oakland County—where you'll lead a passionate team and bring this globally celebrated fashion brand to life for our community. We're seeking an experienced retail leader ready to inspire customers, champion team excellence, and create a workplace where self-expression and creativity thrive. The Opportunity This full-time Store Manager role puts you at the center of retail operations at Cotton On's Twelve Oaks Mall store in Novi. Born in Australia and embraced by customers worldwide, Cotton On stands for good style, authentic self-expression, and positive community impact. As our Store Manager, you'll lead daily operations, mentor a talented retail team, and craft shopping experiences that reflect our brand's commitment to inspiring joy and celebrating individuality in a premier regional shopping destination. Key Responsibilities Lead all aspects of store operations—inventory management, visual merchandising, P&L performance, and compliance Build, hire, train, and develop a high-performing team committed to exceptional customer service and sales success Create engaging in-store experiences that showcase Cotton On's aesthetic and brand values Manage team scheduling, performance evaluations, and workplace culture to foster inclusion and engagement Drive sales growth through customer engagement, product knowledge, and strategic promotional initiatives Maintain store standards for cleanliness, safety, and operational excellence Use sales data and customer insights to refine store strategies and decision-making Skills & Qualifications Proven retail management experience, preferably in fashion, specialty retail, or comparable customer-focused sectors Strong track record leading and motivating teams in dynamic, fast-paced retail environments Demonstrated success meeting and exceeding sales targets and performance metrics Excellent communication, collaboration, and problem-solving abilities Genuine passion for fashion, design, and authentic customer connection Ability to balance strategic vision with operational precision Availability for retail hours, including evenings, weekends, and seasonal periods Why Join Cotton On Group Cotton On isn't just a retailer—it's a community dedicated to authenticity, creativity, and meaningful impact. As Store Manager, you'll champion a brand trusted by millions to spark joy and celebrate self-expression. We invest deeply in our people, honor diverse perspectives, and believe true retail leadership means seeing, hearing, and celebrating…
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