- Company: Henkel
- Location: Rocky Hill, Connecticut
- Salary: $58,000–$65,000/yr
Henkel at a glance
henkel.com- Founded 1876
- Employees 52600
SEC filings mentioning "Henkel": 1,994 — search EDGAR
Federal funding recipient: largest known award $58K from the Department of Defense (started Oct 9, 2025) — via USAspending.gov
61 employees covered under a retirement plan (2023 filing) — via DOL Form 5500 / EFAST2
Registered as a global legal entity (LEI 549300H8L0V8O2825A57, US) — via GLEIF
FDA-registered drug labeler (Henkel Corporation) — via openFDA NDC Directory
9,958 Wikipedia views in June 2026 — a rough gauge of public visibility.
SPECIALIST CUSTOMER SERVICE EXPERIENCE at Henkel in Rocky Hill, Connecticut
Role Overview
At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, 'all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we focus on delivering exceptional customer service experiences.
Responsibilities
- Provide excellent customer service through various channels including phone, email, and live chat
- Resolve customer inquiries, issues, and complaints in a timely and efficient manner
- Build and maintain strong relationships with customers to ensure their satisfaction
- Collaborate with cross-functional teams to improve service delivery and address customer needs
- Analyze customer feedback to identify areas for process improvement and enhance the overall customer experience
What You Bring
- A minimum of 2 years of relevant customer service experience in a fast-paced environment
- Exceptional communication skills, both verbal and written
- Strong problem-solving abilities to handle complex issues
- Proficiency in using CRM systems and other customer service tools
- A proactive attitude with the ability to work independently as well as part of a team
Working at Henkel
Joining Henkel means being part of a global company that values innovation, sustainability, and collaboration. Our commitment to excellence extends beyond our products; it encompasses every interaction with our customers. As a Specialist Customer Service Experience, you'll have the opportunity to contribute directly to our mission of delivering outstanding customer experiences.
Ready to Apply?
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Henkel online
What people say about Henkel
- Why Open Source Startups Fail
- Mobile showers for San Francisco's homeless
- Entrepreneurs think they’re badass
- How to spot a fake Canon flash
Recent news
- APPLIED Adhesives lands exclusive Henkel US packaging distribution deal - Packaging Gateway
- APPLIED Named Henkel's Exclusive U.S. Distributor - Grocery Trade News
- APPLIED Adhesives Named Exclusive U.S. Distributor for Henkel Flexible Packaging Technologies - PR Newswire
- Henkel completes acquisition of OLAPLEX - Global Cosmetics News
- Henkel successfully closes acquisition of premium hair care brand OLAPLEX - WebWire
Latest from Henkel
- Henkel launches next-generation thermal gap filler with 6.5W/m∙K conductivity
- 150 Years of Henkel’s History Presented in New Book
- Henkel successfully closes acquisition of premium hair care brand OLAPLEX
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Rocky Hill, Connecticut
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 187,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Specialist Customer Service Experience
- Employer Henkel
- Location Rocky Hill, Connecticut
- Type Full Time
- Pay (from listing) $58,000–$65,000/yr
- Posted July 25, 2026
- Apply by August 26, 2026
- Country United States
- Overview Full job description on this page (279 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Why Open Source Startups Fail
- Hacker News — Mobile showers for San Francisco's homeless
- Hacker News — Entrepreneurs think they’re badass
- Hacker News — How to spot a fake Canon flash
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
5 other opening(s) at Henkel on Get A Job.AI
Research this employer
Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.
Open interview kit (print-friendly)
Free for candidates — daily or weekly emails when matching roles go live.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Get free job alerts so new matches reach you first
- Upload your resume to apply faster
- Register now to access our free AI resume builder
Hiring instead? Post a job and reach candidates searching right now.