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Guest Experience Expert

  • Company: Marriott International, Inc
  • Location: Avon, Colorado
  • Salary: $24.05/hr
  • Full Time
  • Company site
  • $24.05/hr

Marriott International, Inc at a glance

marriott.com
  • Founded 1993
  • Ticker MAR
MAR 371.16 USD +0.15%
  • Revenue $26.19B
  • Net income $2.60B

Investor research: Yahoo Finance · SEC filings

Federal funding recipient: largest known award $4.8M from the Department of Homeland Security (started Jun 1, 2023) — via USAspending.gov

Hotel spaces and coordinating center

Registered as a global legal entity (LEI 225YDZ14ZO8E1TXUSU86, US) — via GLEIF

OSHA safety record: 26 confirmed violations across 7 inspections — via OSHA Establishment Search

33,648 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia · LinkedIn · X

Guest Experience Expert at Marriott International, Inc in Avon, Colorado, United States

Role Overview

The role of a Guest Experience Expert at Marriott International, Inc involves ensuring exceptional service to guests from the moment they arrive until their departure. This position is crucial for maintaining and enhancing the guest experience through proactive communication, problem-solving, and continuous improvement in service standards.

Your Responsibilities

  • Provide excellent customer service by addressing inquiries, concerns, and requests promptly and courteously.
  • Assist with check-in/check-out processes, ensuring guests are satisfied with their experience at the property.
  • Handle special requests and coordinate with various departments to ensure guest needs are met efficiently.
  • Participate in ongoing training programs to enhance service skills and stay updated on industry trends.
  • Contribute to the development of policies and procedures that improve overall guest satisfaction.

What We're Looking For

  • A minimum of 2 years of experience in hospitality or related field, preferably in a full-service hotel setting.
  • Excellent communication skills with the ability to interact effectively with guests and colleagues.
  • Strong problem-solving abilities and the capability to handle challenging situations calmly and professionally.
  • Proficiency in using technology for guest services and property management systems.
  • A proactive attitude towards service excellence and a commitment to delivering exceptional experiences.

More About Marriott International, Inc

Marriott International, Inc is one of the world's leading lodging companies, operating under 7 brands. The company is dedicated to providing unmatched guest experiences through its diverse portfolio of hotels and resorts worldwide. Avon, Colorado offers a picturesque setting for this role, surrounded by natural beauty and recreational opportunities.

How to Apply

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What people say about Marriott International, Inc

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Avon, Colorado

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.6%via BLS JOLTS

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 208,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Guest Experience Expert
  • Employer Marriott International, Inc
  • Location Avon, Colorado
  • Type Full Time
  • Pay (from listing) $24.05/hr
  • Posted July 23, 2026
  • Apply by August 22, 2026
  • Country United States
  • Overview Full job description on this page (308 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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Employer website

marriott.com

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Occupation family: Guest Experience Expert

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Guest Experience Expert Marriott International, Inc · Avon, Colorado · $24.05/hr