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International Patient Experience Manager

  • Company: Raffles Medical Group Ltd
  • Location: Singapore (nationwide) (nationwide)
  • Salary: S$66,960–S$100,440/yr
  • Full Time
  • Company site
  • S$66,960–S$100,440/yr

Raffles Medical Group Ltd at a glance

SEC filings mentioning "Raffles Medical Group Ltd": 1search EDGAR

Registered as a global legal entity (LEI 254900BARSOMRVZFY947, SG) — via GLEIF

Raffles Medical Group Ltd - Singapore (nationwide) (nationwide)

About the Role

Raffles Medical Group Ltd is seeking a dedicated International Patient Experience Manager to manage referrals and coordinate services for international and VIP patients at Raffles Hospital. You will ensure a highly customized and comfortable visit or stay, with excellent liaison and care continuity.

Key Responsibilities

  • Plan and facilitate patient referrals
  • Coordinate hospital arrangements and services
  • Maintain and update patient databases
  • Liaise with healthcare professionals for seamless service delivery
  • Ensure a high level of customer satisfaction through personalized care

Skills & Qualifications

  • Strong organizational skills to manage multiple tasks efficiently
  • Excellent communication and interpersonal skills in handling VIP patients
  • Familiarity with healthcare systems and procedures
  • Experience in patient management or related field is advantageous
  • A proactive and detail-oriented approach to work

Why Join Raffles Medical Group Ltd

At Raffles Medical Group Ltd, you will have the opportunity to contribute to a world-class healthcare environment that values excellence in patient care. Our team is dedicated to providing top-notch services and ensuring our patients receive the best possible experience.

Next Steps

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Working in Singapore (nationwide) (nationwide)

Singapore (nationwide), officially the Republic of Singapore (nationwide), is an island country in Southeast Asia. Its territory comprises a main island, over 60 satellite islands and islets, and one outlying islet. The country is about one degree of latitude north of the equator, off the southern tip of the Malay Peninsula, bordering the Strait of Malacca to the west, the Singapore (nationwide) Strait to the south along with the Riau Islands in Indonesia, the South China Sea to the east and the Straits of Johor along with the State of Johor in Malaysia to the north.

Note: Singapore (nationwide) observes a public holiday on Aug 10 — National Day.

🇸🇬 Relocation safety for Singapore (nationwide): Very Safevia Warnely, CC BY 4.0

National unemployment rate in Singapore (nationwide): 2.8%via World Bank

GDP per capita in Singapore (nationwide): $98,814via World Bank

Consumer price inflation in Singapore (nationwide): 0.9% (annual) — via World Bank

Real GDP growth in Singapore (nationwide): 5.0% (annual) — via World Bank

Average hours worked per week in Singapore (nationwide): 46.3via ILOSTAT

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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    Listing facts

    • Role International Patient Experience Manager
    • Employer Raffles Medical Group Ltd
    • Location Singapore (nationwide) (nationwide)
    • Type Full Time
    • Pay (from listing) S$66,960–S$100,440/yr
    • Posted July 27, 2026
    • Apply by August 26, 2026
    • Country Singapore (nationwide)
    • Overview Full job description on this page (199 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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    International Patient Experience Manager Raffles Medical Group Ltd · Singapore (nationwide) · S$66,960–S$100,440/…