Senior Product Operations Manager (m/f/d)

About This Opportunity

We are representing a confidential global education technology organization undergoing significant transformation. Our talent team is seeking a Senior Product Operations Manager to join their Platform team in a critical internal-facing role focused on delivery excellence and operational backbone across multiple product lines.

This is a remote position based in Germany, ideal for someone who thrives in fast-paced environments and excels at being the connective tissue across product teams—enabling fast decision-making, keeping engineering delivery on track, and ensuring platform compliance with country-specific regulatory requirements as the organization scales globally.

Responsibilities

Delivery & Coordination

• Act as a key point of coordination across product fault lines, surfacing decisions that need to be made and driving them to quick, well-informed resolution
• Run daily stand-ups and other recurring delivery ceremonies with engineering, keeping teams aligned on priorities, blockers, and progress
• Partner directly with engineering leads to unblock delivery issues in real time, digging into technical details as needed
• Own the triage process for cross-cutting bugs and defects, ensuring nothing falls through the cracks across multiple product areas
• Identify recurring delivery bottlenecks or compliance gaps and implement scalable processes to prevent them

Platform Delivery Programs

• Own the platform-wide program ensuring country-specific regulatory and functional requirements (GDPR and regional regulations) are met consistently as the organization scales globally across 70 countries
• Lead the program to consolidate consent management into a single, consistent framework across the platform, replacing fragmented per-product implementations
• Build the platform back office for technical support
• Define requirements for platform infrastructure and tooling

What We're Looking For

Required Qualifications

• 6+ years of product management experience, including experience in platform or delivery-focused roles
• Proven ability to work across multiple teams and stakeholders to drive decisions quickly, especially in ambiguous or contested situations
• Strong operational rigor—comfortable running ceremonies, triage processes, and cross-team workflows alongside longer-running platform programs
• Experience working closely with engineering on troubleshooting and delivery issues; technical fluency is essential
• Experience owning a partner-facing or multi-market product, with sensitivity to regional variation across a large footprint
• Excellent communication skills with the ability to influence senior stakeholders without direct authority
• Bias toward action and strong prioritization instincts in a fast-moving, cross-cutting role

Nice to Have

• Experience in a platform or infrastructure product role at a multi-market or global company
• Background working with legal/compliance teams on regulatory rollouts, especially consent management programs
• Experience setting up or scaling incident management, bug triage, or internal support tooling
• Experience with franchise, partner, or multi-tenant portal products

How We Work With You

When you apply through Get A Job.ai, our experienced recruiters will conduct an initial screening to understand your background and ensure alignment with the role requirements. Once we confirm you're a strong match, we will submit your profile to our client for consideration. Throughout the process, we serve as your advocate and main point of contact.

Please do not attempt to contact the client directly, as all applications must be processed through our talent team to be considered.

Pay

Compensation details will be discussed during the screening process with our recruitment team.

Equal Opportunity

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