Senior Client Partner

About This Opportunity

We are representing a confidential enterprise technology client seeking a Senior Client Partner to join their North American sales organization. This is a fully remote position based in the USA, focused on managing and growing a strategic portfolio of enterprise accounts in the conversational AI and digital transformation space.

As a Senior Client Partner, you will serve as a trusted advisor to senior stakeholders at major enterprise customers, driving sustainable revenue growth through strategic account management, relationship development, and expansion opportunities. This role sits at the intersection of commercial strategy and customer success, requiring both consultative selling expertise and the ability to orchestrate complex renewals and cross-functional initiatives.

Responsibilities

In this role, you will:

• Own the overall commercial strategy and executive relationships for a portfolio of enterprise accounts
• Develop and execute comprehensive account plans focused on retention, revenue growth, and long-term partnership expansion
• Build relationships with key stakeholders and decision-makers across Sales, Marketing, IT, Customer Experience, and Contact Center organizations
• Identify and drive upsell, cross-sell, and expansion opportunities by understanding customer priorities and business challenges
• Lead executive business reviews and strategic planning conversations demonstrating measurable value and business impact
• Own the end-to-end renewal strategy and commercial process for assigned accounts
• Partner with Customer Success, Legal, Finance, and other internal teams to ensure successful renewals and commercial outcomes
• Maintain strong pipeline, forecast, and CRM discipline with accurate visibility into renewals, expansions, and account risks
• Orchestrate cross-functional teams to deliver exceptional customer outcomes
• Act as the internal voice of the customer, bringing strategic insights and feedback to Product and Success teams
• Consistently meet or exceed revenue growth, retention, renewal, and expansion targets

What We're Looking For

Required Experience and Skills:

• 8+ years of experience managing and growing complex enterprise SaaS accounts or strategic customer relationships
• Proven track record of exceeding revenue growth, retention, renewal, upsell, and expansion targets
• Experience managing large, complex enterprise customers with multiple stakeholders, business units, and/or geographies
• Demonstrated success in consultative, value-based selling and developing strategic business cases for executive stakeholders
• Background in SaaS, digital transformation, customer experience, contact center, or related technology environments
• Strong understanding of AI, automation, customer engagement, and digital transformation technologies
• Ability to translate complex technology into clear business value and measurable customer outcomes
• Experience managing complex commercial processes, long sales cycles, renewals, and multi-stakeholder buying environments
• Strong CRM, pipeline, forecasting, and account planning discipline
• Experience using MEDDPICC or similar qualification and deal-management methodology preferred
• English proficiency required

Key Attributes:

• Customer-obsessed with ability to build trusted relationships and deliver measurable value
• Growth mindset with openness to coaching and continuous improvement
• Commercially minded with natural ability to identify expansion opportunities
• Strategic and consultative approach to influencing senior executives
• Entrepreneurial spirit and self-starter mentality
• Collaborative leader able to orchestrate cross-functional teams

How We Work With You

Get A Job.ai is representing this confidential client in their search for exceptional talent. Here's our process:

• Apply directly through the Get A Job.ai platform with your resume and relevant experience
• Our talent team will review your application and conduct an initial screening conversation
• Qualified candidates will be submitted to our client for consideration
• We will coordinate all interview scheduling and provide guidance throughout the process
• Please do not attempt to contact the client directly, as all applications must come through Get A Job.ai

Pay

The base salary range for this position is $120,000 to $150,000 USD annually. Final compensation will be determined by factors including your location, skills, experience, education, and professional certifications. Additional benefits through the client include comprehensive health insurance, 401(k) with employer match, equity participation programs, flexible PTO, parental leave, and wellness resources.

Equal Employment Opportunity: Get A Job.ai is committed to fostering an inclusive workplace. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.