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Salesforce Life Science Patient Service Delivery Lead

Accenture at a glance

accenture.com
  • Founded 2001
  • Employees 721000
  • Ticker ACN
ACN 137.19 USD +10.25%
  • Revenue (FY2025) $69.67B
  • Net income $7.68B

Investor research: Yahoo Finance · SEC filings

Federal funding recipient: largest known award $1.1B from the Department of Education (started Feb 21, 2006) — via USAspending.gov

Federal student aid common origination and disbursement services

Source: Wikipedia

Accenture

Accenture is hiring a full-time Salesforce Life Science Patient Service Delivery Lead in Detroit, Wayne County, to spearhead patient-centered service programs built on the Salesforce platform. If you thrive at the intersection of life sciences, healthcare engagement, and cloud technology, this role puts you at the heart of one of the world's leading Salesforce practices.

About the Role

As the Salesforce Life Science Patient Service Delivery Lead, you will guide the design and delivery of patient support solutions for life sciences clients. Working on-site in Detroit, you'll translate complex care and engagement needs into scalable Salesforce-powered services that improve outcomes for patients and the organizations that serve them.

Key Responsibilities

  • Lead end-to-end delivery of patient service programs implemented on the Salesforce platform.
  • Partner with life sciences clients to shape requirements and align solutions to patient engagement goals.
  • Apply Salesforce capabilities such as Lightning and Einstein to build practical, data-driven patient service experiences.
  • Coordinate cross-functional teams to keep delivery on schedule and aligned to client expectations.
  • Champion best practices drawn from Accenture's deep, multi-industry Salesforce expertise.

Qualifications

  • Hands-on experience delivering Salesforce solutions, ideally within life sciences, healthcare, or patient services.
  • Familiarity with Salesforce technologies including Lightning and Einstein.
  • Strong leadership and stakeholder management skills, with the ability to drive delivery across teams.
  • Understanding of patient engagement, care support, or related service-delivery models.
  • Willingness to work full-time on-site in Detroit, Wayne County.

About Accenture

Accenture's Salesforce practice is the largest global Salesforce practice and a recognized industry leader in building Salesforce solutions. Among the earliest adopters of the platform, the team holds Master Certifications across all 12 industries and clouds, harnessing innovations like Lightning and Einstein to solve meaningful business challenges. Joining Accenture in Detroit means working alongside people who are genuinely energized by what the Salesforce platform can achieve.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Working in Detroit, Wayne County

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Michigan is a peninsular state in the Great Lakes region of the Upper Midwestern United States. It shares water and land boundaries with Minnesota to the northwest, Wisconsin to the west, Indiana and Illinois to the southwest, Ohio to the southeast, and the Canadian province of Ontario to the east, northeast and north. With a population of 10.14 million and an area of 96,716 sq mi (250,490 km2), M

Nearby history: Michigan Soldiers' and Sailors' Monument, listed 1984 (14m away) — via National Register of Historic Places

Typical climate: average high 57°F / low 40°F year-round (summers around 80°F, winters around 19°F) — via NOAA 1991-2020 Normals

  • Elevation 182m (597 ft)

Source: Wikipedia (state)

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