Sales Operations Manager

About This Opportunity

We are representing a confidential SaaS organization in their search for a Sales Operations Manager to lead strategic operations for their global Sales Development function. This role sits at the intersection of go-to-market strategy and operational execution, serving as the primary operational partner for pipeline generation teams across the USA.

You will architect capacity models, establish data governance standards, and optimize the sales technology stack to support predictable, scalable growth. This is a highly visible, strategic position for a hands-on leader who can bridge Sales Development leadership with Revenue Operations, Marketing Operations, and Business Intelligence teams.

Responsibilities

• GTM Strategy & Financial Governance: Design and execute headcount capacity models, annual target allocations, and quota-setting frameworks for the global pipeline generation team
• Incentive Compensation Management: Partner with Finance and Compensation teams to design, model, and execute monthly and quarterly commission plans that align representative behaviors with corporate pipeline goals
• Fiscal Modeling: Provide predictive forecasting and analysis on pipeline generation targets, analyzing performance against historical benchmarks
• Lead Lifecycle Tracking: Establish robust system tracking for the entire customer lifecycle, ensuring accurate date/time capture for every stage transition from lead creation to won deal
• Routing & Segmentation Logic: Own and optimize automated routing frameworks and account segmentation models within Salesforce to ensure rapid, accurate inbound lead distribution
• Data Hygiene & Standardization: Audit and consolidate CRM workflows, standardizing lead dispositioning, stage progressions, and call outcomes to reduce database complexity and improve reporting accuracy
• System Integration Management: Lead strategic system consolidation projects, including platform merges, routing logic synchronization, and testing/UAT cycles
• Cross-Functional Collaboration: Serve as the strategic bridge between Sales Development, Marketing Operations, and Field Marketing to establish automated feedback loops regarding lead quality, campaign performance, and service-level agreements
• Sales Tech Stack Optimization: Oversee administration, user provisioning, and performance tracking of core sales enablement tools, including Sales Engagement Platforms, Account-Based Marketing engines, and B2B data enrichment providers
• Capacity & Contract Compliance: Manage software license allocation and vendor relationships, optimizing usage to support headcount growth and operational budget guidelines

What We're Looking For

Required Qualifications:

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, with specific expertise supporting outbound and inbound sales development functions
• Deep hands-on experience in territory carving, capacity modeling, quota setting, and process governance
• Advanced proficiency in Salesforce (SFDC) reporting, workflow mechanics, and lead-routing tools with strong experience collaborating on system architecture changes
• Experience working with modern business intelligence platforms (e.g., Tableau, Sigma, PowerBI) and data-driven enablement tools
• Proven capability to translate disparate pipeline data into structured, actionable insights for senior executive presentation
• Excellent communication skills with a track record of driving cross-functional alignment, managing system rollouts, and training sales teams on process governance

Preferred Qualifications:

• Prior experience operating in an enterprise SaaS or high-growth B2B technology environment
• Direct experience managing integrations, database merges, or system consolidation projects
• Familiarity with lead-routing software, conversational marketing tools, and account-based intelligence platforms

How We Work With You

Our talent team at Get A Job.ai partners with exceptional organizations to connect them with outstanding professionals. When you apply through our platform, a dedicated recruiter will screen your qualifications and experience. If there's a strong match, we will submit your profile to our client for consideration and guide you through their interview process.

Please apply exclusively through Get A Job.ai. Direct contact with the client is not part of this process, and we ask that candidates respect the confidential nature of this search.

Pay

Compensation details will be discussed during the screening process and are competitive within the SaaS industry for this level of responsibility.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices. We welcome applications from candidates of all backgrounds and work with clients who share our commitment to building diverse, equitable teams.