Route Service Representative – UniFirst (Milan, IL)

Join UniFirst as a Route Service Representative in Iowa Falls, Hardin County—a full-time position serving customers with reliability, professionalism, and care.

About This Position

UniFirst is seeking a dedicated Route Service Representative to be the face of our company in the Iowa Falls area. As a route service professional, you'll build lasting customer relationships while delivering exceptional service every day. This is a hands-on role that combines customer interaction, vehicle operation, and service excellence in a dynamic, fast-paced environment.

Day-to-Day Responsibilities

• Service customers on a designated route in the Iowa Falls and Hardin County region
• Deliver products and maintain strong customer relationships through attentive, professional service
• Manage route timing and logistics to meet customer needs efficiently
• Collect payments and complete transaction documentation accurately
• Ensure customer satisfaction by addressing concerns and resolving issues promptly
• Maintain vehicle and equipment in proper working condition
• Report activity and outcomes to management with accuracy and detail

What You Bring

• Valid driver's license and reliable transportation or a clean driving record acceptable to UniFirst
• Ability to work independently while managing a customer route schedule
• Strong communication and interpersonal skills
• Attention to detail in paperwork and record-keeping
• Physical capability to handle loading, unloading, and customer service activities
• Commitment to customer service and professional representation of UniFirst

Working at UniFirst

At UniFirst, we Always Deliver—for our customers and our people. As a Route Service Representative, you'll be part of a team that values reliability, professionalism, and genuine care in everything we do. Join a company committed to supporting its employees while building meaningful customer partnerships.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.