Residential Coordinator – Fontaine Inn (JR 5500)

Join PATH (People Assisting the Homeless) as a Residential Coordinator at Fontaine Inn in San Jose, Santa Clara County. This full-time position offers meaningful work supporting individuals experiencing homelessness as they rebuild their lives through our interim housing program.

About the Role

As Residential Coordinator, you'll provide direct care and support to guests staying at Fontaine Inn. You'll maintain a safe and welcoming environment, document participant progress, collaborate with case managers on individualized goals, and connect residents to community resources. This role combines direct service delivery with facility operations, all grounded in evidence-based practices and genuine respect for residents' dignity and potential.

What You'll Do

• Document all participant interactions through detailed progress notes
• Conduct facility orientations and tours for new guests
• Support case managers and participants in achieving individualized housing and stability goals
• Maintain clean, organized, and inclusive interim housing spaces
• Collaborate with operations and case management teams to ensure safety and stability
• Provide crisis intervention and de-escalation support
• Apply evidence-based methods including intensive case management, motivational interviewing, and harm reduction
• Connect participants to community resources, referrals, and advocacy support
• Assist with meal preparation, phone coverage, and facility operations
• Model and reinforce program values and house guidelines
• Deliver responsive, empathetic service to all residents

What We're Looking For

• Attention to detail and ability to organize and interpret information
• Strong teamwork and collaboration skills
• Clear verbal and written communication
• Willingness to take initiative and solve problems creatively
• Sound judgment and critical thinking
• Commitment to ethical practice and professional boundaries
• Valid driver's license and reliable transportation (essential for this role; proof of insurance required)
• CPR/First Aid certification or willingness to obtain it
• Ability to pass background check, TB test, and drug screening
• U.S. work authorization

All experience levels welcome. We value your passion for supporting people experiencing homelessness above all else.

Compensation and Schedule

$26.73–$31.68 per hour (based on experience). Full-time, non-exempt. Available schedules: Tuesday–Saturday 7:00 AM–3:30 PM or 1:00 PM–9:30 PM; Sunday–Thursday 1:00 PM–9:30 PM; or Sunday, Monday, Thursday, Friday, Saturday 7:00 AM–3:30 PM.

About PATH (People Assisting the Homeless)

Since 1984, PATH has pioneered effective approaches to end homelessness across California. We help an average of 23 people per week transition to permanent housing. Our comprehensive services include street outreach, employment support, case management, interim housing, and permanent supportive housing. We're committed to equity, social justice, and meaningful work. Benefits include medical, dental, and vision coverage; vacation and sick time; paid holidays; and a retirement plan. We also offer flexible scheduling, generous time off, and opportunities for professional growth.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.