- Company: Heart Flow
- Location: West Indianapolis, Indiana
- Salary: Pay not listed
Heart Flow at a glance
SEC filings mentioning "HeartFlow": 152 · SIC industry: Surgical & Medical Instruments & Apparatus — search EDGAR
Most recent 8-K (material company event) filed: Jun 18, 2026 — view filing
699 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2
Registered healthcare provider organization (Physiological Laboratory) — via CMS NPPES
Recipient of NIH research funding: 2 grants, most recently in 2011 from the NHLBI — via NIH RePORTER
Clinical trial sponsor: 10 trials registered, 3 currently active/recruiting — via ClinicalTrials.gov
Heartflow is a healthcare technology company focused on non-invasive coronary analysis, including plaque assessment used in cardiac imaging workflows. Recent coverage highlights clinical data on plaque analysis and discussion of residual risk even when calcium scores are zero (GlobeNewswire / SCCT 2026; Stock Titan).
Regional Customer Success Director at HeartFlow - West Indianapolis, Indiana
Position Summary
The Regional Customer Success Director will drive customer satisfaction and loyalty for HeartFlow's flagship AI-driven cardiac test in the West Indianapolis region. This role involves managing a team of customer success managers, ensuring exceptional service to healthcare providers, and driving adoption of our innovative technology.
Day-to-Day Responsibilities
- Lead and manage a team of Customer Success Managers to ensure high levels of customer satisfaction and loyalty.
- Develop and implement strategies to increase the usage and value of HeartFlow's products among healthcare providers.
- Collaborate with sales, marketing, and product teams to align on go-to-market initiatives and customer success goals.
- Analyze customer feedback and data to identify trends and opportunities for improvement in service delivery.
- Ensure timely resolution of customer issues and escalations, maintaining strong relationships with key stakeholders.
Who We're Looking For
We are seeking a highly motivated leader with proven experience in customer success management. Ideal candidates will have a deep understanding of the healthcare industry, particularly cardiovascular care, and a track record of driving customer satisfaction and loyalty. A background in sales or marketing is beneficial.
More About HeartFlow
HeartFlow is a medical technology company dedicated to advancing the diagnosis and management of coronary artery disease, the leading cause of death worldwide. Our flagship product, the Heartflow FFR CT Analysis, utilizes AI-driven, non-invasive cardiac testing supported by ACC/AHA guidelines. This innovative solution provides healthcare providers with a color-coded 3D model of a patient's coronary arteries, enabling more informed and effective treatment decisions.
Apply Today
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join us in transforming cardiac care with cutting-edge technology.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Heart Flow online
What people say about Heart Flow
Available public threads are mostly old Hacker News “Who is Hiring?” posts and a loosely related discussion title—not structured employee reviews. Treat external sentiment as thin for this listing (HN hiring thread; HN discussion).
- Ask HN: Who is Hiring? (April 2012)
- The heart flow moment as white noise
- Ask HN: Who is hiring? (October 2021)
Recent news
- New Data at SCCT 2026 Reinforce Heartflow Plaque Analysis - GlobeNewswire
- Heartflow says zero-calcium patients still carry hidden plaque - Stock Titan
- Heartflow vs. Omeros: Which Healthcare Innovator Stock Is a Better Buy in 2026? - The Motley Fool
- Heartflow vs. Iovance Biotherapeutics: Which Healthcare Stock Is a Better Buy in 2026? - AOL.com
- Lobbying Update: $80,000 of HEARTFLOW INC. lobbying was just disclosed - Quiver Quantitative
Aggregated from public discussions and news; opinions are the authors’ own.
Working in West Indianapolis, Indiana
Weather right now in West Indianapolis, Indiana: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Role is listed for West Indianapolis / Marion County, Indiana. Indiana sits in the Midwest, bordered by Lake Michigan, Ohio, Kentucky, and Illinois, and is widely known as the Hoosier State (Wikipedia: Indiana). Expect on-site regional work rather than remote.
Indiana is a state in the Midwestern region of the United States. It borders Lake Michigan to the northwest, Michigan to the north and northeast, Ohio to the east, the Ohio River and Kentucky to the south and southeast, and the Wabash River and Illinois to the west. Nicknamed "the Hoosier State", Indiana is the 38th-largest by area and the 17th-most populous of the 50 states. The state's capital a
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 208,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Unemployment rate in Indiana: 3.3% — via U.S. Bureau of Labor Statistics
Cost of living in Indiana: 6.7% below the national average — via BEA
Minimum wage in Indiana: $7.25/hr — via FRED
Real GDP per capita in Indiana: $60,579 — via FRED
Home prices in Indiana (year over year): +4.3% — via FRED
Median household income in Marion County: $63,450 — via US Census ACS / Data USA
Average commute time in Marion County: 24 min — via US Census ACS / Data USA
Most common commute in Marion County: Drove Alone (72%) — via US Census ACS / Data USA
Households with home internet in Marion County: 92% — via US Census ACS / Data USA
Nearby green space: 6 parks within 1.5km — closest is Faculty Park. via OpenStreetMap
Nearest public transit: Moller and 38th IB (bus stop, 288m). via OpenStreetMap
Typical climate: average high 63°F / low 44°F year-round (summers around 84°F, winters around 23°F) — via NOAA 1991-2020 Normals
Walkability: Above average walkable — via EPA National Walkability Index
Typical rent nearby: $1,267/mo · $1,473/mo — via HUD Fair Market Rents
- Elevation 238m (781 ft)
Source: Wikipedia (state)
Build the skills for this role
No cert family or priced resources were supplied. Prioritize healthcare customer success leadership, enterprise stakeholder management, and fluency with clinical imaging/value messaging over generic certificates.
Be ready to discuss multi-site healthcare renewals, turning clinical evidence into customer outcomes, building a regional CS operating cadence, and partnering with commercial and clinical teams on plaque-analysis workflows.
Strong fit if you have led customer success in medtech or complex B2B healthcare and can own regional health for a clinically driven product line in the Indianapolis area.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Regional Customer Success Director
- Employer Heart Flow
- Location West Indianapolis, Indiana
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 24, 2026
- Apply by August 23, 2026
- Country United States
- Overview Full job description on this page (289 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Ask HN: Who is Hiring? (April 2012)
- Hacker News — Ask HN: Who is Hiring? (April 2012)
- Hacker News — The heart flow moment as white noise
- Hacker News — Ask HN: Who is hiring? (October 2021)
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
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Research this employer
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