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Director of Client Success, Arrive Fresh

  • Company: Arrive Logistics
  • Location: Chicago, Illinois
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Arrive Logistics at a glance

Arrive Logistics is a freight brokerage and logistics firm with Chicago roots and national reach. Coverage notes include Austin “Best Places to Work” recognition, a published “Fast and Fair” hiring process overview, Canadian retooling with Toronto headcount cuts, and expansion of Wacker Drive office space with planned hiring. See Crain's Chicago Business and FreightWaves.

DIRECTOR OF CLIENT SUCCESS, ARRIVE FRESH

Position Summary

The Director of Client Success at Arrive Fresh is a pivotal role in driving the performance and growth of our produce and floral division. This leadership position requires a highly experienced, solutions-oriented professional with deep expertise in perishable cold-chain logistics and a proven track record of scaling brokerage operations.

Key Responsibilities

  • Lead by example, mentoring a team to build strategic, long-term relationships with premier fresh shippers.
  • Drive the performance, operational strategy, and growth of our produce and floral division.
  • Navigate complex market cycles and champion operational change to accelerate business growth.

What You Bring

  • A proven ability to scale brokerage operations in perishable cold-chain logistics.
  • Deep expertise in managing and growing relationships with leading fresh shippers.
  • The capacity to navigate complex market cycles and champion operational change.

More About Arrivelogistics

Arrive Logistics is a leading transportation and technology company in North America, committed to providing employees with a meaningful work experience. Our culture supports personal and career development in a fun, casual, and collaborative environment. We are growing significantly year over year and offer full-time employment opportunities in Chicago, Illinois.

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What people say about Arrive Logistics

Public signals in this packet are thin: Hacker News “Who is hiring?” threads from 2022 list the firm among employers (Oct 2022, Sep 2022). No employee review scores or platforms are provided here.

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Chicago, Illinois

Weather right now in Chicago, Cook County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Role is on-site in Chicago, Cook County, Illinois. Illinois sits in the Midwest on Lake Michigan, with major river borders and a large state economy; capital and further context: Wikipedia – Illinois. Expect a Loop/Wacker-area logistics market if colocated with the firm’s Chicago office growth reported in local press.

Illinois is a state in the Midwestern region of the United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash and Ohio rivers to its south. Of the fifty U.S. states, Illinois has the fifth-largest gross domestic product (GDP), the sixth-largest population, and the 25th-most land area. Its capital city is Springfield in the center of the state, a

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.6%via BLS JOLTS

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 208,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Unemployment rate in Illinois: 5.1%via U.S. Bureau of Labor Statistics

Cost of living in Illinois: 0.0% below the national averagevia BEA

Minimum wage in Illinois: $15.00/hrvia FRED

Real GDP per capita in Illinois: $71,835via FRED

Home prices in Illinois (year over year): +5.8%via FRED

Median household income in Cook County: $81,797via US Census ACS / Data USA

Average commute time in Cook County: 32 minvia US Census ACS / Data USA

Most common commute in Cook County: Drove Alone (55%) — via US Census ACS / Data USA

Households with home internet in Cook County: 91%via US Census ACS / Data USA

Nearby green space: 9 parks within 1.5km — closest is Pritzker Park. via OpenStreetMap

Nearest public transit: Harrison (station, 376m). via OpenStreetMap

Nearby history: Studebaker Building, listed 1975 (74m away) — via National Register of Historic Places

Typical climate: average high 59°F / low 44°F year-round (summers around 82°F, winters around 21°F) — via NOAA 1991-2020 Normals

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $1,581/mo · $1,781/movia HUD Fair Market Rents

  • Elevation 193m (633 ft)

Source: Wikipedia (state)

Public candidate guidance in DATA points to Arrive’s documented hiring process write-up on Built In (“Fast and Fair”). Expect behavioral depth on client retention, conflict handling with carriers/ops, and leadership of success teams; no interview scorecards or salary bands appear in this packet. Built In article.

Strong fit if you have directed client-success or account leadership in logistics, brokerage, or high-volume B2B services and can operate from Chicago (not remote). Comfort with growth-and-retool cycles—office expansion plus selective geographic cuts—matters more than generic SaaS CS alone.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Director of Client Success, Arrive Fresh
  • Employer Arrive Logistics
  • Location Chicago, Illinois
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted July 22, 2026
  • Apply by August 22, 2026
  • Country United States
  • Overview Full job description on this page (213 words)

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Director of Client Success, Arrive Fresh Arrive Logistics · Chicago, Illinois