Receptionist & Facilities Coordinator

Join Clarivate in London as a Receptionist & Facilities Coordinator, where you'll be the welcoming face and operational backbone of our office. This full-time position combines front-of-house guest relations with behind-the-scenes facilities management to keep our workplace running smoothly.

The Opportunity

We're seeking a detail-focused professional to manage our reception area and coordinate facilities operations across our London office. You'll be the first point of contact for visitors, clients, and partners, while simultaneously handling the logistical and administrative tasks that keep our workspace functioning efficiently. This is an ideal role for someone who enjoys variety, thrives on organisation, and takes pride in creating a welcoming environment.

Core Duties

• Welcome visitors and clients at reception, directing them appropriately and maintaining a professional, friendly demeanour
• Answer, screen, and route incoming calls and enquiries; manage appointment scheduling and meeting room bookings
• Perform administrative support including mail handling, document filing, and general office coordination
• Coordinate with facilities providers on maintenance requests, equipment repairs, and office supplies ordering
• Maintain reception area appearance and ensure compliance with health, safety, and security protocols
• Support events, meetings, and office activities with logistical planning and setup
• Respond to routine office issues with resourcefulness and escalate complex matters appropriately

Who We're Looking For

• Excellent interpersonal and communication skills; ability to interact professionally with diverse stakeholders
• Strong organisational abilities with attention to detail and reliability
• Proficiency with Microsoft Office and standard business software; comfortable learning new systems
• Demonstrated experience in reception, administration, or facilities coordination
• Flexibility and problem-solving mindset; willingness to adapt to changing priorities
• First Aid at Work or Health & Safety qualification is advantageous

Working at Clarivate

Clarivate is a global leader in providing information and insights to accelerate research and innovation. We value our people and foster an inclusive workplace where every team member contributes meaningfully. Working with us offers professional development, collaborative colleagues, and the satisfaction of supporting a mission-driven organisation across our London office.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.