Project Coordinator – ServiceNow

About This Opportunity

Our talent team at Get A Job.ai is representing a confidential technology services organization seeking a Project Coordinator to join their operations practice in India. This behind-the-scenes role provides essential administrative and analytical support to project delivery teams, helping maintain documentation, generate performance metrics, and ensure smooth execution across multiple engagements.

This is an excellent opportunity for someone with project coordination experience who thrives on organization, detail, and supporting high-performing teams across global time zones.

Responsibilities

• Support project management teams by maintaining comprehensive project documentation and tracking progress across assigned engagements
• Create and distribute project status reports, burndown charts, and performance metrics for internal stakeholders and customers
• Coordinate and facilitate internal project meetings, document discussions, and track action items to completion
• Manage project information within enterprise project management tools including ServiceNow SPM and CRM platforms
• Assist with planning and coordination of billable and non-billable projects, ensuring timelines and deliverables are met
• Support documentation and communication processes with internal teams and clients as needed
• Collaborate with global teams to streamline project administration and drive process improvements
• Contribute to resource management efforts, ensuring effective team member allocation across projects
• Assist in project closure activities including documentation handover and lessons learned reporting

What We're Looking For

• 2-5 years of experience in project coordination, PMO, or administrative support roles
• Strong organizational skills with demonstrated ability to manage multiple tasks and priorities effectively
• Working knowledge of project management tools such as Smartsheet, ServiceNow, MS Project or similar platforms
• Experience generating reports and metrics to track project progress and performance
• Excellent written and verbal communication skills with strong emphasis on English language proficiency
• Proven ability to collaborate effectively with global teams and work across multiple time zones
• Strong attention to detail with focus on accuracy in reporting and documentation
• Experience with ServiceNow, IT Service Management (ITSM), Agile, or DevOps methodologies is a strong plus
• Familiarity with observability solutions or related technical domains is beneficial

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your qualifications and conduct an initial screening conversation. If there's a strong match, we'll submit your profile to our client for consideration. Please do not attempt to contact the client directly, as all communications are managed through our team to ensure a professional and coordinated process.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and work with clients who share our commitment to building diverse teams.