Poison Information Provider

Nationwidechildrens is hiring a full-time Poison Information Provider at 255 E. Main St, Columbus, OH. This role invites dedicated professionals to supply timely, accurate guidance on toxic exposures and support callers seeking critical insights in a collaborative setting.

What This Role Involves

The Poison Information Provider position at Nationwidechildrens centers on serving as a primary contact point for individuals and care teams concerned about possible poisonings. Based at 255 E. Main St, Columbus, OH, you will evaluate reported exposures, draw on established protocols to frame recommendations, and help determine next steps that protect health outcomes. Day-to-day work emphasizes clear communication, thorough case review, and steady coordination with colleagues so that every inquiry receives reliable attention. Candidates exploring Poison Information Provider jobs in 255 E. Main St, Columbus, OH or Nationwidechildrens careers will find this full-time opportunity built around practical expertise and consistent service to the community.

Key Responsibilities

• Receive and manage incoming calls and messages about potential toxic exposures, collecting essential details to guide assessment
• Apply standard reference tools and criteria to recommend immediate actions, decontamination options, or further observation
• Record complete case notes in departmental systems for continuity, quality review, and later analysis
• Escalate intricate or high-risk situations to on-call specialists while remaining available for follow-up communication
• Support poison-prevention messaging by sharing clear educational points with callers when situations allow
• Maintain readiness to handle volume spikes and shifting priorities during the full-time schedule at the Columbus location

Skills & Qualifications

• Excellent listening and speaking skills that enable calm, precise exchanges even when callers feel urgent stress
• Strong organizational habits for accurate data capture and multi-case prioritization throughout each shift
• Capacity to interpret basic medical and chemical concepts and translate them into practical advice
• Reliability in attending on-site duties full time at 255 E. Main St, Columbus, OH without remote options
• Willingness to expand knowledge continuously through protocol updates and team case discussions
• Collaborative mindset that values input from toxicology leads and peers while working independently on routine inquiries

About the Company

Nationwidechildrens is hiring for this role and offers a supportive team environment where team members advance their skills while delivering valued service.

Apply Today

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