Front Office Coordinator, Primary Care, (Petaluma), Full-Time, Days

Mymarinhealth invites applications for the Front Office Coordinator, Primary Care, (Petaluma), Full-Time, Days position based in Petaluma, CA. This Full Time days-based role places a skilled coordinator at the front line of primary care operations to keep patient flow smooth and office administration efficient.

About the Role

As Front Office Coordinator, Primary Care for Mymarinhealth in Petaluma, CA, you will serve as the primary point of contact for patients arriving for care while managing the administrative backbone of a busy primary care setting. You will dance between welcoming guests, routing communication, and maintaining accurate scheduling and records so clinical staff can focus on patient needs. Candidates who excel at calm multitasking under a Full Time days schedule will find this Front Office Coordinator, Primary Care, (Petaluma), Full-Time, Days opening a strong fit for building lasting organizational skills within a community-focused team.

Responsibilities

• Greet patients and visitors warmly upon arrival and complete timely check-in and check-out processes for primary care appointments.
• Schedule, confirm, reschedule, and follow up on patient visits while coordinating provider calendars to optimize daily clinic throughput.
• Answer multi-line phones, respond to general inquiries, relay messages, and direct callers to the appropriate clinical or administrative contact.
• Verify patient demographic and insurance information, collect co-payments or balances due, and revolve minor billing questions courteously.
• Maintain orderly electronic and paper records, prepare daily charts or encounter forms, and safeguard protected health information according to standard office protocols.
• Support overall front-desk cleanliness and readiness, restock forms and supplies, and assist with light administrative tasks that keep primary care operations running without interruption.

Qualifications

• High school diploma or equivalent educational foundation suitable for administrative coordination work.
• Proven customer service experience, ideally gained in a medical office, clinic, or healthcare reception environment that handled patient volume.
• Comfortable fluency with practice-management or electronic health-record scheduling modules, Microsoft Office tools, and multi-line telephone systems.
• Strong verbal and written communication skills paired with the ability to convey empathy while remaining efficient under a Full Time days schedule.
• Detail orientation, reliability, and the capacity to balance competing priorities in a fast-paced primary care front office.
• Willingness to uphold confidentiality standards and work collaboratively with clinical and support colleagues in Petaluma, CA.

Working at Mymarinhealth

Mymarinhealth is hiring for this role and offers a supportive team environment. The Front Office Coordinator, Primary Care, (Petaluma), Full-Time, Days opportunity lets you contribute to organized, patient-centered daily operations right in Petaluma, CA while developing practical front-office expertise among colleagues who value dependability and clear communication.

Apply Today

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