Patient Services Coordinator

Easterseals is seeking a full-time Patient Services Coordinator in Manchester, NH to keep daily patient interactions and administrative processes running smoothly. This on-site opportunity lets you serve as a vital link between visitors, families, and the care team in a collaborative setting.

About the Role

The Patient Services Coordinator position at Easterseals in Manchester, NH centers on delivering organized, compassionate support that shapes every first impression and follow-through moment. Working full time from the Manchester location, you will oversee appointment logistics, front-desk flow, and essential paperwork so patients and families experience clear communication and efficient service. The role suits someone who balances people-focused energy with meticulous attention to detail while partnering closely with colleagues to maintain seamless operations. You will spend each day ensuring that schedules stay optimized, questions receive prompt answers, and records remain accurate and secure.

Responsibilities

• Coordinate and schedule patient appointments to maximize efficiency while accommodating individual needs and preferences
• Welcome arriving patients, families, and visitors with professionalism and provide clear directions or basic information
• Respond to inbound calls and in-person inquiries, routing them to the right team members and delivering accurate guidance
• Update and maintain patient records with careful attention to confidentiality and data accuracy
• Facilitate communication and hand-offs among patients, families, and internal service or clinical colleagues
• Complete administrative paperwork, referrals, and related tasks that keep care pathways moving forward
• Assist with routine insurance or coverage verification steps tied to appointment preparation
• Consistently apply strong customer-service practices that leave every individual feeling respected and informed

What We're Looking For

• Background in patient services, medical office administration, front-desk support, or comparable customer-service work
• Clear interpersonal and verbal communication skills paired with a calm, patient-centered demeanor
• Strong organization and multitasking ability so competing priorities stay on track in a busy environment
• Comfortable use of computers, electronic scheduling tools, and everyday office software
• Capacity to collaborate effectively with teammates while also working independently when needed
• High school diploma or equivalent; any additional relevant training is advantageous
• Genuine commitment to privacy standards and culturally respectful service for diverse individuals

More About Easterseals

Easterseals is hiring for this Patient Services Coordinator role in Manchester, NH and offers a supportive team environment. Team members who value reliability, empathy, and well-organized daily operations will find a workplace that encourages professional contribution and steady growth.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.