- Company: Cognizant
- Location: Providence, Rhode Island
- Salary: Pay not listed
Cognizant at a glance
cognizant.com- Founded 1994
- Employees 266200
- Ticker CTSH
26,712 Wikipedia views in July 2026 — a rough gauge of public visibility.
Cognizant - Providence, Rhode Island
About the Role
As a Patient Customer Service Representative at Cognizant, you will make an impact by assisting our clients' customers with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You will be a valued member of a team dedicated to enhancing patient satisfaction and financial recovery.
What You'll Do
- Communicate effectively with patients, healthcare providers, and insurance companies to resolve outstanding balances
- Provide accurate information about payment plans and options to patients
- Maintain a positive and professional demeanor throughout interactions
- Document all communication and transactions accurately in the company's database system
- Adhere to strict confidentiality guidelines when handling sensitive patient information
- Participate in regular training sessions to stay updated on new policies, procedures, and industry trends
What You Bring
- Strong communication skills with the ability to empathize and connect with patients
- A minimum of 1-2 years of experience in customer service or a related field is preferred but not required
- Proficiency in Microsoft Office applications, particularly Excel and Word
- Ability to work flexible hours as needed, including evenings and weekends if necessary
- Demonstrated ability to handle multiple tasks simultaneously and prioritize effectively
About Cognizant
Cognizant is a leading provider of information technology, consulting, and business process services. With a focus on innovation and excellence, we offer a dynamic work environment that values diversity and continuous learning.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately for consideration.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Cognizant online
What people say about Cognizant
- Landlords are trying not to rent to startups in San Francisco
- Y Combinator Fellowship 2015 Application Videos
- Gigster (YC S15) Does The Dev Work To Turn Your Idea Into An App
- Pro Rata
Recent news
- Trump administration to launch probe into Cognizant over H1B visa ‘fraud’ | World News - Hindustan Times
- US launches major probe into H-1B visa 'fraud'; Cognizant under scanner - The Times of India
- In US' Major H-1B Fraud Probe, Trump Official's Cognizant Mention - NDTV
- Cognizant among firms named in US H-1B visa fraud probe - Deccan Herald
- Bombay High Court refuses interim relief to Atyati in plea against Cognizant over logo trademark - Bar and Bench
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Providence, Rhode Island
Weather right now in Providence, Rhode Island: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Rhode Island is a state in the New England region of the Northeastern United States. It borders Connecticut to its west; Massachusetts to its north and east; and the Atlantic Ocean to its south via Rhode Island Sound and Block Island Sound; and shares a small maritime border with New York, east of Long Island. Rhode Island is the smallest U.S. state by area and the seventh-least populous, with sli
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 197,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Rhode Island: 2.3% above the national average — via BEA
Minimum wage in Rhode Island: $16.00/hr — via FRED
Real GDP per capita in Rhode Island: $57,585 — via FRED
Home prices in Rhode Island (year over year): +4.5% — via FRED
Median household income in Providence County: $78,204 — via US Census ACS / Data USA
Average commute time in Providence County: 26 min — via US Census ACS / Data USA
Most common commute in Providence County: Drove Alone (71%) — via US Census ACS / Data USA
Households with home internet in Providence County: 91% — via US Census ACS / Data USA
Nearby history: Providence City Hall, listed 1975 (6m away) — via National Register of Historic Places
Typical climate: average high 58°F / low 39°F year-round (summers around 78°F, winters around 20°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $1,402/mo · $1,729/mo — via HUD Fair Market Rents
- Elevation 24m (79 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Patient Customer Service Representative
- Employer Cognizant
- Location Providence, Rhode Island
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 1, 2026
- Apply by September 1, 2026
- Country United States
- Overview Full job description on this page (268 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Landlords are trying not to rent to startups in San Francisco
- Hacker News — Y Combinator Fellowship 2015 Application Videos
- Hacker News — Gigster (YC S15) Does The Dev Work To Turn Your Idea Into An App
- Hacker News — Pro Rata
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