Customer Service Representative III

CUSTOMER SERVICE REPRESENTATIVE III at Serco in Columbus, Ohio

About the Role

Serco is seeking a Customer Service Representative III to join our dynamic team. This role involves supporting customers with processing their retirement pensions. The ideal candidate will bring expertise and collaborative skills to make an impactful contribution towards servicing our retirees.

What You'll Do

• Process customer requests related to retirement pensions
• Provide exceptional customer service in a high-energy, fast-paced environment
• Collaborate with team members to ensure efficient operations and problem resolution
• Stay updated on pension regulations and processes

Skills & Qualifications

• Strong communication skills (verbal and written)
• Excellent customer service orientation
• Attention to detail and accuracy in processing information
• Ability to work effectively in a team environment
• Familiarity with pension regulations and processes is preferred but not required

Working at Serco

At Serco, we value our employees and offer a supportive work culture. The role will be based in Columbus, Ohio, and requires full-time presence on-site.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to avoid delays in processing your application.

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.