- Company: Ryan Vanderveen - State Farm Agent
- Location: Eola, Illinois
- Salary: $46,000–$62,000/yr
Ryan Vanderveen - State Farm Agent at a glance
CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER
Ryan Vanderveen - State Farm Agent
Eola, Illinois
What This Role Involves
This role involves providing exceptional customer service to our clients. You will handle a variety of inquiries and issues, ensuring that customers receive prompt and accurate assistance. Your responsibilities include resolving complaints, processing claims, and maintaining detailed records.
Your Responsibilities
- Responding to client inquiries via phone, email, or in-person interactions
- Assisting with claim processing and documentation
- Providing policy information and updates
- Resolving customer complaints and issues efficiently
- Maintaining accurate records and updating client files
- Participating in team meetings and training sessions
Requirements
- A minimum of 1-2 years of experience in customer service or a related field
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Prioritization and organizational skills to handle multiple tasks efficiently
- Familiarity with insurance policies and claims processes is preferred but not required
- A valid driver's license and reliable transportation (if applicable)
- Ability to work in a fast-paced environment
More About Ryan Vanderveen - State Farm Agent
Ryan Vanderveen - State Farm Agent launched its agency in 2014, and it has since grown into a thriving team of 10 members. Our office space, designed and built in 2026, reflects our values as a team that places high importance on both hard work and personal well-being. We offer competitive salaries, performance-based bonuses, health insurance, opportunities for advancement, paid time off, training, and development programs, along with company parties to celebrate our achievements.
How to Apply
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Explore Ryan Vanderveen - State Farm Agent online
Working in Eola, Illinois
Weather right now in Eola, Illinois: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Eola sits in Naperville Township, DuPage County, Illinois. The role is on-site in this western Chicago suburb corridor. Illinois is a Midwestern state on Lake Michigan with a large population and economy; the capital is Springfield.
Illinois is a state in the Midwestern region of the United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash and Ohio rivers to its south. Of the fifty U.S. states, Illinois has the fifth-largest gross domestic product (GDP), the sixth-largest population, and the 25th-most land area. Its capital city is Springfield in the center of the state, a
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 208,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Unemployment rate in Illinois: 5.1% — via U.S. Bureau of Labor Statistics
Cost of living in Illinois: 0.0% below the national average — via BEA
Minimum wage in Illinois: $15.00/hr — via FRED
Real GDP per capita in Illinois: $71,835 — via FRED
Home prices in Illinois (year over year): +5.8% — via FRED
Median household income in DuPage County: $110,502 — via US Census ACS / Data USA
Average commute time in DuPage County: 28 min — via US Census ACS / Data USA
Most common commute in DuPage County: Drove Alone (65%) — via US Census ACS / Data USA
Households with home internet in DuPage County: 95% — via US Census ACS / Data USA
Nearby green space: 7 parks within 1.5km — closest is Stonebridge Park. via OpenStreetMap
Typical climate: average high 59°F / low 41°F year-round (summers around 82°F, winters around 19°F) — via NOAA 1991-2020 Normals
Walkability: Below average walkable — via EPA National Walkability Index
Typical rent nearby: $1,581/mo · $1,781/mo — via HUD Fair Market Rents
- Elevation 223m (732 ft)
Source: Wikipedia (state)
About this role & career path
O*NET maps this work to service sales/support (SOC 41-3091.00). Related paths include accounts representative and business services sales roles. Growth often means deeper product knowledge, renewals, and client book support within an independent agency setting. Source: O*NET.
Traits that fit this role
- Self-Confidence
- Perseverance
- Social Orientation
- Achievement Orientation
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
- Retail’s voice takes center stage in Washington at the 2026 Retail Advocates Summit - National Retail Federation | NRF
- Michigan Retail Sales Rebounding After Six-Month Slump - WHMI
- Retail sales climb once again - Retail Customer Experience
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Sales & Related occupations earn a national median of $37,814 — via US Census ACS / Data USA
Build the skills for this role
Free & low-cost learning resources
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
- Walk through a time you resolved a frustrated customer after a sale.
- Explain how you would compare two service options for a client.
- Show how you stay current on products or local market needs.
Strong fit if you like face-to-face and phone service in a local State Farm agency, enjoy explaining options, and stay organized on follow-ups. Less ideal if you need remote work or purely back-office tasks with no client contact.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Representative – State Farm Agent Team Member
- Employer Ryan Vanderveen - State Farm Agent
- Location Eola, Illinois
- Type Full Time
- Pay (from listing) $46,000–$62,000/yr
- Posted July 23, 2026
- Apply by August 22, 2026
- Country United States
- Overview Full job description on this page (274 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Representative - State Farm Agent Team Member
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Answer customers' questions about services, prices, availability, or credit terms.
- Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
- Compute and compare costs of services.
- Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
- Contact prospective or existing customers to discuss how services can meet their needs.
- Create forms or agreements to complete sales.
Explore related openings
Occupation family: Customer Service Representative - State Farm Agent Team Member
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