- Company: Bank of China Limited Singapore (nationwide) Branch
- Location: Singapore (nationwide) (nationwide)
- Salary: Pay not listed
Bank of China Limited Singapore (nationwide) Branch at a glance
SEC filings mentioning "Bank of China Limited Singapore (nationwide) Branch": 20 — search EDGAR
BANK OF CHINA LIMITED SINGAPORE BRANCH
Singapore (nationwide) (nationwide)
Full Time, On-site Position
The Opportunity
We are seeking dynamic and customer-focused individuals to join our Consumer Banking team as a Customer Service Officer (Bank Teller). As an integral part of the branch operations, you will interact with customers from diverse backgrounds, ensuring their banking needs are met with excellence. This role offers a rewarding environment where your interpersonal skills and service-oriented mindset can thrive.
Day-to-Day Responsibilities
- Provide exceptional customer service by addressing inquiries and assisting with transactions in a timely manner.
- Handle cash management tasks, including counting, sorting, and securing cash and other valuables.
- Process various banking transactions such as deposits, withdrawals, and account openings.
- Offer financial advice and product information to customers based on their needs.
- Support the team in maintaining a clean and organized branch environment.
What We're Looking For
- A proactive attitude with strong communication skills.
- The ability to multi-task effectively and work well within a team environment.
- Patient, empathetic, and customer-oriented personality traits.
- Familiarity with banking procedures and practices is preferred but not essential for training.
About Bank of China Limited Singapore (nationwide) (nationwide) Branch
Bank of China Limited Singapore (nationwide) (nationwide) Branch has a rich history of providing comprehensive financial services to individuals and businesses. Our team of professionals is dedicated to delivering top-notch service, fostering long-term relationships with our clients. Join us in shaping the future of banking in Singapore (nationwide) (nationwide).
Ready to Apply?
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Bank of China Limited Singapore (nationwide) Branch online
Working in Singapore (nationwide) (nationwide)
Singapore (nationwide) is an island city-state in Southeast Asia, just north of the equator off the Malay Peninsula, with a main island and many smaller islets. Banking and finance hubs concentrate in the CBD; plan commute time and peak MRT loads if you work branch hours.
Note: Singapore (nationwide) observes a public holiday on Aug 10 — National Day.
🇸🇬 Relocation safety for Singapore (nationwide): Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Singapore (nationwide): 2.8% — via World Bank
GDP per capita in Singapore (nationwide): $98,814 — via World Bank
Consumer price inflation in Singapore (nationwide): 0.9% (annual) — via World Bank
Real GDP growth in Singapore (nationwide): 5.0% (annual) — via World Bank
Average hours worked per week in Singapore (nationwide): 46.3 — via ILOSTAT
About this role & career path
Related work maps to customer service roles (O*NET 43-4051.00): confer with customers, keep interaction records, resolve issues, determine charges, and process forms. In a bank teller setting, that means service quality plus transaction accuracy and compliance habits.
Traits that fit this role
- Optimism
- Empathy
- Self-Control
- Social Orientation
- Cooperation
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Build the skills for this role
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
- Practice accurate note-taking, calm de-escalation, and careful handling of payments and account changes.
Free & low-cost learning resources
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
- Walk through a time you resolved a customer problem and verified the fix.
- Explain how you keep transaction or inquiry records complete and clear.
- Describe balancing speed at the counter with accuracy and policy.
Strong fit if you enjoy face-to-face service, careful record-keeping, and steady branch routines. Less fit if you want remote work or purely sales-driven roles.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Officer (Bank Teller)
- Employer Bank of China Limited Singapore (nationwide) Branch
- Location Singapore (nationwide) (nationwide)
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 23, 2026
- Apply by August 22, 2026
- Country Singapore (nationwide)
- Overview Full job description on this page (253 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Officer
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Explore related openings
Occupation family: Customer Service Officer
Research this employer
Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.
Open interview kit (print-friendly)
Free for candidates — daily or weekly emails when matching roles go live.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Get free job alerts so new matches reach you first
- Upload your resume to apply faster
- Register now to access our free AI resume builder
Hiring instead? Post a job and reach candidates searching right now.