- Company: Equitas Small Finance Bank
- Location: India (nationwide) (nationwide)
- Salary: Pay not listed
Equitas Small Finance Bank at a glance
equitasbank.com- Founded 2007
Equitas Small Finance Bank began as a microfinance lender and operates as a small finance bank headquartered in Chennai; it is a subsidiary of Equitas Holdings Ltd. (Wikipedia). Company materials point to equitasbank.com. Recent coverage includes deposit growth, leadership reappointments, and retail banking programmes such as Club Xplorer.
2,629 Wikipedia views in June 2026 — a rough gauge of public visibility.
Service Delivery Officer at Equitas Small Finance Bank in India (nationwide) (nationwide)
The Opportunity
Equitas Small Finance Bank is currently seeking a Service Delivery Officer to join our team. This role offers an exciting opportunity for candidates who are passionate about delivering exceptional customer service and driving growth through various financial products.
Your Responsibilities
- Generate 25 leads (LG level) across various products including Savings Accounts, Mutual Funds, Mutual Fund SIPs, Insurance, Gold Loans, Fixed Deposits, Recurring Deposits, and Lockers on a monthly basis.
- Ensure a consistent month-over-month growth in the mapped book of clients.
What We're Looking For
- A proactive individual with excellent communication skills who can effectively engage with customers to meet their financial needs.
- Strong analytical and problem-solving abilities to handle a wide range of customer inquiries and transactions efficiently.
- Proficiency in using various banking software and tools for record-keeping and client management.
About the Company
Equitas Small Finance Bank is dedicated to providing innovative financial solutions to individuals and small businesses. With a focus on rural and urban areas, we strive to empower our customers through accessible and reliable banking services.
Applying for This Role
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to increase your chances of being considered for this exciting opportunity at Equitas Small Finance Bank.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Equitas Small Finance Bank online
What people say about Equitas Small Finance Bank
- Requiem for a bank loan
- Mark Cuban Had Millions at Silicon Valley Bank
- FDIC Takes over Silicon Valley Bank
- A vote for me is a vote for dipshit businesses everywhere
Recent news
- Equitas Small Finance Bank: Understanding their Club Xplorer Privileges Programme - Live From A Lounge
- Equitas SFB reappoints MD & CEO Vasudevan P N, appoints CFO, interim CRO - BFSI News
- Equitas Small Finance Bank Ltd Says Total Deposits Up 10.44% Y/Y As Of June 30 - TradingView
- Equitas Small Finance Bank hikes FCNR (B) deposits for US dollars to 7.13% for 3-5 years tenure - Magzter
- Small finance banks lift FD rates to 8.30%, seniors up to 8.50% - MSN
Aggregated from public discussions and news; opinions are the authors’ own.
Working in India (nationwide) (nationwide)
The listing is India (nationwide)-wide rather than a single city. India (nationwide) is a large South Asian market with major banking hubs; expect branch, operations, or relationship work tied to the bank’s domestic network rather than a remote setup (on-site role).
🇮🇳 Relocation safety for India (nationwide): High Risk — via Warnely, CC BY 4.0
National unemployment rate in India (nationwide): 4.2% — via World Bank
GDP per capita in India (nationwide): $2,702 — via World Bank
Consumer price inflation in India (nationwide): 2.4% (annual) — via World Bank
Real GDP growth in India (nationwide): 7.6% (annual) — via World Bank
Average hours worked per week in India (nationwide): 56.2 — via ILOSTAT
Mean monthly earnings in India (nationwide): $256 — via ILOSTAT
Build the skills for this role
Useful focus areas for this title in banking operations:
- Service and SLA discipline, documentation, and escalation hygiene
- Core banking / CRM tools and process adherence
- Clear customer communication and issue ownership
- Basic product knowledge for deposits, loans, and service requests
Be ready to walk through service incidents you owned end-to-end, how you prioritised queues, and how you worked with other teams. Expect scenario questions on irate customers, incomplete documentation, and meeting turnaround times in a regulated bank environment.
Strong fit if you like structured banking service work, process accuracy, and customer resolution more than pure sales. Less fit if you want fully remote work or a pure product/engineering path.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Service Delivery Officer
- Employer Equitas Small Finance Bank
- Location India (nationwide) (nationwide)
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 23, 2026
- Apply by August 23, 2026
- Country India (nationwide)
- Overview Full job description on this page (232 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Requiem for a bank loan
- Hacker News — Mark Cuban Had Millions at Silicon Valley Bank
- Hacker News — FDIC Takes over Silicon Valley Bank
- Hacker News — A vote for me is a vote for dipshit businesses everywhere
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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