Medical Front Office Coordinator-Ruskin, FL

Join WSA Americas as a Medical Front Office Coordinator in Sun City Center, Hillsborough County, and deliver exceptional administrative support that keeps our hearing care practice running smoothly for patients in the Ruskin area.

Role Overview

As a Medical Front Office Coordinator at WSA Americas, you're the professional backbone of patient-facing operations. In this full-time position at our Ruskin, FL office, you'll manage first impressions, coordinate schedules, process administrative tasks, and ensure every patient experiences the organizational excellence that defines our hearing care services. Your attention to detail and interpersonal warmth directly shape how patients perceive their care journey.

Day-to-Day Responsibilities

• Greet patients and visitors with professionalism and genuine hospitality
• Answer incoming calls and manage appointment scheduling across multiple time slots
• Process new patient intake forms and verify insurance coverage details
• Maintain confidential patient records and update electronic health systems
• Coordinate workflow between reception and clinical staff
• Process patient payments and address billing inquiries
• Manage office supplies, equipment, and reception area organization
• Support patient check-in and discharge procedures
• Perform general office administration and clerical tasks as needed

What We're Looking For

• High school diploma or GED
• Prior experience in medical office front desk or coordination
• Excellent verbal and written communication abilities
• Proficiency with appointment scheduling software and computer systems
• Strong multitasking and organizational skills
• Professional presence with patience and empathy for diverse patients
• Familiarity with medical terminology and privacy regulations preferred
• Punctual, dependable, and team-oriented work ethic

More About WSA Americas

WSA Americas is part of a global organization advancing hearing care innovation. Our mission is to set the modern standard in audiology and hearing health services, supported by thousands of dedicated professionals worldwide committed to restoring hearing and improving quality of life.

Apply Today

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