Lead Food Services Team Member

Pilot Company is hiring a Lead Food Services Team Member in Hebron, IN, to lead and support food operations at this travel center location. As a full-time leader, you'll oversee team performance, maintain quality standards, and deliver exceptional customer service in a fast-paced environment.

About This Position

The Lead Food Services Team Member is a full-time role at Pilot Company's Hebron, IN travel center. You'll manage food service operations, lead team members, maintain health and safety compliance, and ensure guests receive outstanding service every shift. This position is ideal for someone with food service leadership experience who thrives in a collaborative, high-volume setting.

Day-to-Day Responsibilities

• Supervise and mentor food services team members during daily operations
• Ensure food preparation and service meet company quality and safety standards
• Monitor inventory, food costs, and coordinate ordering for the food service operation
• Train team members on food handling procedures, customer service standards, and company policies
• Address customer concerns and resolve service issues promptly and professionally
• Maintain a clean, sanitary work environment and uphold health code compliance
• Support opening and closing procedures and reconcile daily operations
• Report operational feedback and team performance metrics to management

Who We're Looking For

• Demonstrated experience in food service leadership or team supervisory roles
• Solid understanding of food safety, sanitation, and health regulations
• Strong communication and interpersonal abilities
• Proven ability to lead and motivate teams in high-volume environments
• Guest-focused mindset with commitment to excellent customer service
• Dependable, punctual, and consistent in meeting job responsibilities
• Willingness to work flexible schedules based on business demands

Working at Pilot Company

Pilot Company operates travel centers nationwide where thousands of guests stop to refuel and refresh. As part of our Hebron, IN team, you'll contribute to a workplace where quality food service and guest satisfaction matter. You'll collaborate with dedicated professionals in an environment that values teamwork, reliability, and pride in daily work.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.