Integrated Absence Manager (Remote, any state, US)

Responsibilities

We are representing a confidential insurance organization seeking an Integrated Absence Manager to join their team remotely from anywhere in the United States. In this role, you will manage a caseload of concurrent leave and disability cases, overseeing all aspects of employee absences from initial claim through resolution.

Your core responsibilities include:

• Managing Short-Term Disability (STD), Paid Family Medical Leave (PFML), Family Medical Leave Act (FMLA), Company Paid Leave (CPL), and Americans with Disability Act (ADA) cases
• Reviewing assigned cases to verify eligibility, capture medical information, apply contractual provisions, and follow legal guidelines
• Evaluating information to make claim and leave determinations within compliance guidelines and ensure accurate, timely payment of covered claims
• Coordinating multiple leave and disability plans using integrated technology platforms
• Communicating effectively with claimants, employers, and medical professionals both verbally and in writing to gather information and provide updates
• Responding to telephonic and email inquiries within service protocols and adhering to standard processing timeframes
• Documenting clear absence notes based on medical records and conversations with customers, providers, and clients
• Working directly with clients and Vocational Rehabilitation Counselors to facilitate return-to-work arrangements
• Networking with customers and physicians to medically manage claims from initial requests through ongoing evaluation
• Executing corporate compliance policies, procedures, and best practices

What We're Looking For

Required qualifications:

• High school diploma or GED
• Proficiency with MS Office applications (Word, Outlook, Excel)
• Technical savvy with ability to toggle between multiple applications and computer monitors simultaneously
• Strong critical thinking, analytical, and investigative skills with ability to gather information, analyze facts, and draw conclusions
• Ability to understand complex absence scenarios and apply regulatory frameworks
• Excellent interpersonal, written, and verbal communication skills including ability to articulate complex scenarios clearly
• Strong attention to detail for handling technical aspects of the role
• Excellent planning, time management, and organizational skills with ability to manage multiple changing priorities
• Strong negotiation skills and ability to work with urgency
• Self-starter with customer-focus mindset
• Proven track record of driving results in complex environments
• Ability to work well under pressure

Strongly preferred:

• Bachelor's degree
• 2+ years' experience administering disability claims
• Experience administering FMLA and/or state leave programs
• Knowledge of legal liability, insurance coverage, and medical terminology

How We Work With You

As your recruiting partner, our talent team at Get A Job.ai manages the entire process. When you apply through our platform, one of our recruiters will conduct an initial screening to understand your background and ensure alignment with the role requirements. Once we confirm you're a strong match, we will submit your profile to our client for consideration and guide you through their interview process.

Please apply exclusively through Get A Job.ai. Do not attempt to contact the client directly, as all candidate communications are managed through our recruiting team.

Pay

Pay via Get A Job.ai: $50,000-$70,000. This role is overtime eligible (nonexempt) and may include discretionary bonus eligibility. Actual compensation will be determined based on experience, skills, qualifications, and job location.

Equal Employment Opportunity: Get A Job.ai is committed to fostering an inclusive recruiting process. We welcome applications from candidates of all backgrounds and work to ensure equitable consideration throughout our screening and submission process.