- Company: Heihotels
- Location: The Stoneleigh - Dallas, TX
- New
- Full Time
- The Stoneleigh - Dallas, TX
- Apply on company site
Heihotels at a glance
heihotels.comHEI Hotels & Resorts (heihotels.com) is a hospitality operator with a growing U.S. portfolio. Recent coverage notes Clark Hanrattie’s appointment as CEO and managing partner and portfolio adds such as Embassy Suites Palm Beach Gardens and additional properties. This role is at The Stoneleigh in Dallas.
Heihotels invites applications for a Front Desk Ambassador based at The Stoneleigh - Dallas, TX. This full-time position lets you become the friendly first and last impression for everyone who walks through the doors.
About the Role
As the Front Desk Ambassador for Heihotels at The Stoneleigh - Dallas, TX, you will stand at the center of daily visitor traffic and keep operations running smoothly. This full-time opportunity is designed for candidates exploring Front Desk Ambassador jobs in The Stoneleigh - Dallas, TX, Front Desk Ambassador near me, or Heihotels careers who want to turn every arrival and departure into a positive experience. You will work on-site, interact face-to-face, and serve as a reliable contact point that supports the overall flow of a busy reception environment.
What You'll Do
- Greet arriving guests and visitors with professional warmth and clear direction
- Process check-in and check-out steps accurately and efficiently
- Answer telephone, email, and in-person questions with helpful and timely information
- Coordinate basic logistics such as appointments, assignments, and special requests
- Keep front desk and lobby areas tidy, organized, and welcoming at all times
- Collaborate with team members to resolve concerns and meet individual needs
- Record accurate details, handle simple transactions, and pass feedback to the appropriate channels
What You Bring
- Strong interpersonal and clear communication skills for diverse audiences
- A natural focus on service and calm problem-solving under pressure
- Ability to juggle several tasks at once while staying organized
- Basic comfort with computers and everyday office tools
- Reliability, punctuality, and a polished, professional presence
- Genuine enthusiasm for creating memorable interactions every day
About the Company
Heihotels is hiring for this role and offers a supportive team environment.
Applying for This Role
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit heihotels.wd12.myworkdayjobs.com.
Explore Heihotels online
What people say about Heihotels
Recent news
- HEI Hotels & Resorts names Clark Hanrattie CEO, managing partner - Hotel Dive
- HEI Adds Embassy Suites Palm Beach Gardens to its Portfolio - Hospitality Net
- HEI promotes Clark Hanrattie to CEO, managing partner - Hotel Management
- HEI Hotels & Resorts Adds Three Properties to Its Portfolio - LODGING Magazine
- HEI Promotes Clark Hanrattie to CEO and Managing Partner - Hotel Online
Latest from Heihotels
- Hotel Crescent Court Recognized Among the Best Hotels in Dallas–Fort Worth in Travel + Leisure’s 2026 World’s Best Awards
- The Liberty Hotel Earns Condé Nast Traveler Triple Crown Recognition
- Two HEI Hotels & Resorts Named Top Performing Guest Satisfaction Luxury Hotels for Q1 by Marriott International
Aggregated from public discussions and news; opinions are the authors’ own.
Working in The Stoneleigh - Dallas, TX
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Be ready to walk through guest-service examples: difficult check-ins, overbookings, or complaint recovery. Review hotel front-desk basics (PMS comfort, cash/card handling, upselling rooms or amenities) and why you want HEI and The Stoneleigh specifically. Prepare concise stories that show calm communication, accuracy under rush periods, and teamwork with ops staff.
Strong fit if you enjoy high-touch hospitality, standing/desk-facing work, and polished guest communication in a full-service hotel setting. Less fit if you need remote work or prefer back-of-house roles with little guest contact. HEI’s recent leadership and portfolio news signal an active operator, but on-site service quality still drives this job day to day.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Front Desk Ambassador
- Employer Heihotels
- Location The Stoneleigh - Dallas, TX
- Type Full Time
- Posted July 13, 2026
- Apply by 2026-08-12
- Country context US
- Overview Full original description on this page (302 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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