Front Desk Agent

Join Marriott Hotels Resorts as a Part Time Front Desk Agent in Andover, Essex County, and become the welcoming first point of contact that sets the tone for every guest's stay. This is your opportunity to deliver genuine hospitality and create meaningful impressions in a dynamic hotel environment.

The Opportunity

We're seeking a Front Desk Agent who takes genuine pride in building positive guest relationships and thrives in fast-paced service environments. At our Marriott property in Andover, you'll be far more than a transaction processor—you're the face of our brand and the architect of each guest's experience. Your work extends from check-in through departure, handling everything that shapes how visitors remember their time with us. This part-time position offers scheduling flexibility while making a real impact on our team's success.

Responsibilities

• Greet guests and manage smooth, efficient check-in and check-out procedures
• Process reservations, room assignments, and payment transactions with accuracy
• Answer guest questions and resolve concerns with professionalism and initiative
• Recommend hotel amenities and local attractions to enhance guest experiences
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations
• Respond to special requests and ensure every guest feels genuinely valued
• Support team members during busy periods and maintain organized front desk operations

Qualifications

• Excellent communication skills and authentic enthusiasm for guest service
• Ability to juggle multiple priorities and stay calm under pressure
• Professional, reliable presence—particularly important in a part-time capacity
• Comfort with point-of-sale and hotel management systems (we provide training)
• Willingness to work varied shifts, including evenings and weekends
• Customer service or hospitality background preferred but not required
• Genuine interest in connecting with diverse guests from all backgrounds

More About Marriott Hotels Resorts

Marriott Hotels Resorts is recognized globally for hospitality excellence and a culture that empowers team members to deliver outstanding guest experiences. We're committed to creating inclusive workplaces where people grow, contribute meaningfully, and take pride in their work. When you join us, you're part of a legacy built on trust, respect, and a relentless focus on making every interaction count.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.