Examination and Graduate Record Coordinator (m/f/d)

About This Opportunity

We are representing a confidential higher education institution in the Potsdam area seeking an Examination and Graduate Record Coordinator. This is an excellent opportunity to play a vital operational role in academic administration, supporting students throughout their educational journey from enrolment through graduation.

You will work within the Registry team to ensure accurate student records, coordinate examination processes, maintain learning management systems, and provide direct support to both students and academic staff. This position offers exposure to the full student lifecycle and the chance to contribute to quality assurance in a dynamic international environment.

Responsibilities

• Support the administration of student lifecycle processes including enrolment, registration, progression, and graduation
• Maintain accurate student records across institutional systems and support issuance of official academic documents
• Monitor and support the Virtual Learning Environment, ensuring courses, materials, and student access are correctly configured
• Assist lecturers with course setup, assessment configuration, and uploading of learning materials
• Coordinate teaching timetables, examinations, and reassessment processes
• Track student academic progress, grades, and completion verification
• Support preparation of documentation and reports for Examination Boards and communicate decisions to students
• Process student requests including extenuating circumstances, academic appeals, and academic misconduct cases
• Provide first-line guidance to students on academic policies, regulations, and procedures
• Manage shared mailboxes and provide face-to-face and virtual support during scheduled office hours
• Support quality assurance activities including student surveys, feedback collection, and audit preparation
• Identify process inefficiencies and contribute to continuous improvement initiatives

What We're Looking For

• Experience in education administration, learning management systems, or higher education operations is an asset
• Experience managing records, databases, or student information systems is desirable
• Excellent command of English; additional languages are beneficial
• Exceptional accuracy in processing data, tracking progress, and managing documentation
• Strong commitment to delivering high-quality service in both face-to-face and virtual environments
• Excellent written and verbal communication skills for interacting with students, colleagues, and cross-functional teams
• Effective team player able to liaise across departments and coordinate between academic, administrative, and technical teams
• Advanced proficiency in MS Office Suite, particularly Excel
• Empathy and professionalism when supporting students through administrative processes
• Ability to deliver clear guidance on complex procedural matters

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and match you with this opportunity. We will then submit qualified candidates to our client for consideration. Please do not contact the client directly—all communication will be coordinated through our recruiting team to ensure a professional and streamlined process.

Pay

Pay details will be discussed during the screening process with our recruiting team.

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and work to ensure fair consideration throughout our recruiting process.