- Full Time
- Greece
Patrique Mercier Recruitment ES
Join Patrique Mercier Recruitment ES as a technical support specialist based in Greece, delivering expert customer assistance in Danish. This full-time position offers the opportunity to support world-class brands while building your career in a multicultural, dynamic environment.
About This Position
This is your chance to leverage Danish-language expertise within a prestigious technical support team. Working across multiple communication channels, you'll help customers resolve their concerns while representing major global brands. The role offers competitive monthly compensation plus two additional annual salary payments, private health insurance, and comprehensive employee benefits and discounts. Relocation support is provided for qualified candidates, including flight coverage, temporary accommodation, and apartment-finding assistance—all at no cost to you. Comprehensive training by certified instructors prepares you for success.
What You'll Do
- Provide responsive customer support through phone, email, and chat systems
- Diagnose and resolve technical problems using systematic troubleshooting methods
- Document all customer interactions and issue resolutions in company systems
- Monitor case progress from initial contact to successful closure
- Achieve client-specified service targets and internal performance goals
- Keep stakeholders informed of issue status through clear, professional communication
- Build rapport with customers and partners by demonstrating professionalism and genuine concern
- Stay informed about product and service offerings to provide informed support
Who We're Looking For
- Native or proficient Danish speaker with strong English communication ability
- Proven technical aptitude with computers, operating systems, and mobile devices
- Excellent problem-solving skills and ability to think analytically under pressure
- Strong written and verbal communication with polished professional manner
- Comfortable managing multiple priorities simultaneously in fast-paced settings
- Genuine customer-service orientation with solid interpersonal and teamwork skills
- Adaptability across diverse customer types and communication styles
- Self-motivated performer who works well independently and as part of a team
- Help-desk, IT support, or systems administration background—a plus
About Patrique Mercier Recruitment ES
Patrique Mercier Recruitment ES is a global staffing partner trusted by the world's leading technology, entertainment, and automotive companies—including Microsoft, Canon, Netflix, Volkswagen, and Audi. With a workforce spanning 110+ nationalities and exceeding 12,000 team members worldwide, we specialise in customer care, technical support, sales operations, and social media content moderation for major international brands.
Ready to Apply?
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit himalayas.app.
Explore Patrique Mercier Recruitment ES online
Working in Greece
Greece, officially the Hellenic Republic, is a country of 10 million people on the southern tip of the Balkan peninsula in Southeast Europe. With nine regions and thousands of islands, it has the longest coastline on the Mediterranean. The Ionian Sea is west of the mainland, Albania northwest, and North Macedonia and Bulgaria north. Turkey is east both by land and the Aegean Sea. The capital, Athens, is the largest Greek city, followed by Thessaloniki and Patras.
🇬🇷 Relocation safety for Greece: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Greece: 8.5% — via World Bank
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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