- Full Time
- Greensburg, IN
Printpack at a glance
SEC filings mentioning "Printpack": 155 · SIC industry: Plastics, Foil & Coated Paper Bags — search EDGAR
Printpack
Printack is seeking a Customer Service Team Coordinator for our Greensburg, IN location. This full-time position offers an excellent opportunity to coordinate customer service operations, lead team efforts, and ensure clients receive professional, responsive support.
Role Overview
As our Customer Service Team Coordinator, you'll be instrumental in managing daily customer service operations at Printpack's Greensburg office. You'll work alongside a collaborative team to deliver outstanding support to our clients, troubleshoot issues, and continuously improve our service standards. This role combines coordination responsibilities with hands-on customer support, making it ideal for an organized professional who thrives in a customer-focused environment.
Your Responsibilities
- Coordinate daily customer service team activities and operational workflows
- Respond professionally to customer inquiries, questions, and service requests
- Support team members in investigating and resolving customer issues
- Maintain accurate records and documentation of customer interactions
- Identify and escalate complex or urgent issues appropriately
- Participate in team meetings and suggest process improvements
- Track customer satisfaction levels and follow up on feedback
Qualifications
- Strong communication and interpersonal skills
- Demonstrated ability to manage multiple priorities and deadlines
- Experience in customer service, support operations, or related role
- Solid problem-solving skills and attention to detail
- Proficiency with computer systems and standard business applications
- Professional demeanor and genuine commitment to customer satisfaction
More About Printpack
Printpack is an established company with operations in Greensburg, Indiana, where we're committed to delivering quality services to our customers. We believe success comes from building a supportive, collaborative workplace where our team members can grow and make a real difference. If you're looking for a meaningful position where your dedication to customer service is valued and recognized, we encourage you to apply.
Ready to Apply?
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit printpack.wd1.myworkdayjobs.com.
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Working in Greensburg, Westmoreland County
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Pennsylvania, officially the Commonwealth of Pennsylvania, is a state located in the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, Maryland to its south, forming the Mason-Dixon Line, West Virginia to its southwest, Ohio to its west, the Canadian province of Ontario to its northwest via Lake Erie, New York to its north,
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- Elevation 338m (1,109 ft)
Source: Wikipedia (state)
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